Operations & Care Coordination Administrator

CAREGIVING WELFARE ASSOCIATION; Singapore; On-site; SGD 33,000 - 58,000; Full time

Job summary

CAREGIVING WELFARE ASSOCIATION is seeking an Operations Administrator to support the day-to-day operations of our Home Based Care services. You will coordinate scheduling, manage client records, and liaise with internal teams and external partners to ensure timely, high-quality community care.

The role requires a Diploma in Business Administration or Healthcare Management, 2+ years in admin/ops, and proficiency with Microsoft Office and CRM systems.

Qualifications

• Minimum Diploma in Business Administration or Healthcare Management.
• Certifications in community care or administrative management are advantageous.
• At least 2 years in admin or operations, preferably in community care.
• Proficient in Microsoft Office and comfortable with database systems.
• Good communication and interpersonal skills.

Responsibilities

• Coordinate service scheduling and rostering for home care visits.
• Prepare client records, logs, and consent forms with accurate data entry.
• Generate reports for internal review and funder submissions.
• Ensure filing compliance with PDPA.
• Handle inquiries from staff, clients, and families.
• Assist with procurement, inventory, and vendor payments.
• Support audits, inspections, and continuous improvement.

Skills

Data management

Scheduling

Communication

Interpersonal skills

Microsoft Office

Education

Diploma in Business Administration, Healthcare Management or equivalent

Tools

Microsoft Office

CRM systems

Job description

CAREGIVING WELFARE ASSOCIATION is seeking an Operations Administrator to support the day-to-day operations of our Home Based Care services. You will coordinate scheduling, manage client records, and liaise with internal teams and external partners to ensure timely, high-quality community care.

The role requires a Diploma in Business Administration or Healthcare Management, 2+ years in admin/ops, and proficiency with Microsoft Office and CRM systems.