Operations Assistant, Sea Freight, Export Billing, Singapore

Panalpina; Singapore; Presencial; SGD 28.000 - 50.000; Jornada completa

Descripción de la vacante

DSV Air & Sea Singapore Pte. Ltd. is seeking a proactive team member to provide a comprehensive service to customers in export and sea freight forwarding.

You will manage shipments, ensure costs and invoicing accuracy, and comply with company SOPs. The role requires 1–2 years of freight forwarding experience, proficiency in MS Office, and a willingness to address operational issues beyond standard hours. You will liaise with vendors, customers, and overseas offices to keep freight operations

Formación

• 1-2 years of working experience in Freight Forwarding or related field.
• Proficient in MS Office and basic data entry.

Responsabilidades

• Adhere to the Company Code of Conduct in daily endeavours for DSV Air & Sea.
• Ensure shipment costs are updated correctly in CW1/Tango.
• Ensure timely invoicing of shipments as per company KPI.
• Verify vendor/intercompany invoices timely and raise disputes for incorrect invoices.
• Handle invoice disputes or queries in a timely manner.
• Maintain accountability for updating and meeting deadlines for monthly reports.

Educación

Freight Forwarding Experience

Herramientas

CW1/Tango

Descripción del empleo

Job Req Number: 132316
Time Type: Full Time

JOB OVERVIEW

(Summary of position/ Overall responsibility)

Provide a pro-active and comprehensive service to the customer in all aspects of export and sea freight forwarding services provided by DSV Air & Sea Singapore Pte. Ltd.

ESSENTIAL DUTIES AND RESPONSIBILITIES

(Key tasks)

• Adhere to the Company Code of Conduct in daily endeavours for DSV Air & Sea.
• Ensure shipment costs are updated correctly in CW1/Tango
• Ensure timely invoicing of shipment as per company KPI
• Verify vendor/intercompany invoices timely and raise disputes for incorrect invoices
• Handle invoice disputes or queries in a timely manner
• Perform Profit Share and follow up with overseas office on Profit Share.
• Timely follow up/coordinate/communicate information regarding invoices with stakeholders

(ie: subcontractors, shipping lines, shipping agents, freight forwarders, customers and overseas offices).

• Correspond and follow up on emails.
• Escalation of all impediments to processing to direct reporting manager.
• Adherence to customer specific SOPs.
• Maintain accountability and accuracy for updating and meeting deadlines for monthly reports required by customers
• Handle documentation and/or reporting for specific accounts
• Adherence to Global standard processes /procedures and to Corporate Standard & Governance policies.
• Participate in company projects and initiatives as required
• Backup for the other team members as and when necessary
• Any other job-related tasks as assigned by the superior.
• Adherence to the Code of Conduct policy of the DSV Group Competencies
• Functional know-how in Customer Service Exports / Imports
• Operational know-how (Document Processing Ocean)
• Operational Understanding (Customs Clearance)
• Understanding of DSV Export / Import Products
• Understanding of legal/regulatory/statutory environment
• Business acumen
• Microsoft Office

EDUCATION AND/ OR EXPERIENCE

• With at least 1-2 years of working experience in a similar position in Freight Forwarding,

Field Operations, Consolidation Planning and Scheduling

• Intermediate to advanced MSO applications
• Detail oriented, analytical, and proactive in identifying and addressing operational challenges.
• Willingness to address operational issues outside of office hours as needed.
• Education can be compensated with relevant working experience.

DSV – Global transport and logistics

What moves you?

At DSV, we move more than goods. We move careers, ambitions and opportunities.

With close to 150,000 colleagues in over 90 countries, we are the global leader in transport and logistics, and it is our people who bring our services and solutions to life every day. From frontline operations to business functions, every role contributes to keeping supply chains flowing and societies running.

Here, you are trusted to take ownership, act on your ideas and make decisions that create real impact. It is a place where people, careers and ideas keep moving forward. We value transparency in how we communicate and collaborate, and we win together by supporting each other, challenging each other and delivering results as a team.

Start here. Go anywhere

This is our promise of movement. A promise that your work matters, your contribution counts, and your career can move as far as your ambition takes it.

If you are looking to make an impact, grow your career and be part of something bigger, DSV is the place to be.

Visit dsv.com and follow us on LinkedIn, Instagram and Facebook

#StartHereGoAnywhere #LifeAtDSV