Operations Assistant

TAG INDUSTRIES PTE. LTD.; Singapore; Hybrid; SGD 27,000 - 36,000; Full time

Job summary

TAG INDUSTRIES PTE. LTD. is seeking an Operations Assistant to support administrative, data, and coordination tasks within the garment division.

You will manage documents, track orders and liaise with design, merchandising, and shipping teams. Proficiency in Excel, PowerPoint, and Illustrator is expected, along with bilingual English and Mandarin.

Qualifications

• This junior role is open to Singaporean/PR.
• Garment industry knowledge is a plus.
• Proactive problem-solving and strong analytical skills.
• Detail-oriented with the ability to multi-task under pressure.

Responsibilities

• Provide administrative support and manage data records.
• Coordinate between departments and respond to buyer emails.
• Track orders, production progress, and delivery schedules.
• Assist design and development in mood boards and proposals.
• Maintain compliance docs and audit files.
• Identify operational issues and support improvements.

Skills

Detail-oriented

Analytical skills

Multitasking

Communication skills

Presentation skills

Proactive problem-solving

Team coordination

Education

Degree or diploma in garments or textile

Tools

MS Excel

PowerPoint

Adobe Illustrator

Job description

Position: Operations Assistant

Job Responsibilities:

1. Administrative Support & Data Management

• Prepare and maintain operational documents, reports, and records.
• Organise files and data.
• Maintain databases and ensure information accuracy.

2. Coordination & Communication

• Coordinate between different departments (operations, merchandising, shipping).
• Follow up with teams on pending tasks.
• Handling and responding to buyer queries and email communications.

3. Price Inquiry, Order & Process Monitoring

• Send price inquiries and order sheets to the team, and maintain records of inquiry data and pricing.
• Assist in tracking orders, production progress, and delivery schedules.
• Coordinate with the merchandising team and update tracking sheets (production status, shipment status, order status, etc.).

4. Coordinate with the Design and Development teams on style development and sample preparation

• Coordinate with the design and development teams for proposals to buyers.
• Assist in mood board preparation and style development.
• Proficient in Microsoft PowerPoint and Adobe Illustrator for creating professional presentations and visual designs.

5. Compliance & Documentation

• Maintain audit documents, compliance files, and certifications.
• Assist with factory audit documentation or operational compliance tracking.

6. Problem Solving Support

• Help identify operational issues and report them to the Operations Manager.
• Follow up on corrective actions and improvements.

Requirements:

• This junior role is open to Singaporean/PR.
• Merchandising experience and technical knowledge in the garment industry would be an advantage.
• Proactive problem-solving.
• Detail-oriented and with strong analytical skill.
• Excellent computing skills, proficient in MS Excel, Microsoft PowerPoint and Adobe Illustrator.
• Multi-task in a fast-paced environment.
• Positive work attitude and able to work under pressure.
• Good interpersonal and communication skills.
• Strong presentation and report-writing skills.
• Bilingual, Mandarin and English-speaking.
• Keen sense of fashion and a passion for the garment industry.
• Available to travel to Bangladesh when required, as our sourcing company and garment factories are based there.
• Training will be provided.
• Degree or diploma, preferably in the fields of garments or textile.