Operations Administrator (Changi)

Manpower Staffing Services (Singapore) Pte Ltd; Singapore; On-site; SGD 29,000 - 47,000; Full time

Job summary

Manpower Staffing Services (Singapore) Pte Ltd in Singapore is seeking an organised Logistics Administrative Support to assist the Logistics and Export Compliance Specialist with shipment processing and documentation. You will coordinate goods-in/goods-out, arrange collections, imports, exports, and intercompany transfers, and track movements while keeping internal stakeholders informed.

The role also supports regional teams and general office operations, with a focus on accuracy, compliance,

Responsibilities

• Facilitating the Goods-In and Good-Out process for incoming and out bound shipments.
• Data entry into the Management system - CSAM.
• Arranging collections, deliveries, imports, exports, and intercompany transfers using approved freight forwarders, couriers, and logistics providers.
• Tracking freight movements and provide timely updates to internal stakeholders and customers when required.
• Assisting with resolving shipment delays, customs holds, missing documentation, damaged goods, or delivery discrepancies.
• Preparing, reviewing, and maintaining export and import documentation, including commercial invoices, packing lists, customs declarations, certificates of origin, and temporary export/import documentation where applicable.
• Ensuring shipments comply with applicable export control regulations, customs requirements, sanctions screening processes, and internal procedures.
• Maintaining accurate records for export/import transactions, including supporting evidence for audits and compliance reviews.
• Updating the freight tracker as required and assist Finance with any queries.
• Generating Purchase Orders for the regional Logistics, Sales, and Technical Operations teams as required.
• Support the planning, coordination, and organization of client events and other business engagement activities as required.
• Liaising with the facility vendors, cleaners, maintenance providers, and other third-party service providers.
• Maintaining the facility office supplies, consumables, records, trackers, and administrative systems to support the effective running of the facility.
• Greet visitors and answer, screen, and direct incoming telephone calls in a professional and courteous manner.
• Ensure all correspondence is professional, timely, and aligned with company standards.
• Maintain confidentiality and professionalism when handling employee, customer, supplier, financial, and commercially sensitive information.
• Meet deadlines and support business needs outside of standard office hours when required.

Job description

Provide support to the Logistics and Export Compliance Specialist related to;

1. Facilitating the Goods-In and Good-Out process for incoming and out bound shipments.
2. Data entry into the Management system - CSAM.
3. Arranging collections, deliveries, imports, exports, and intercompany transfers using approved freight forwarders, couriers, and logistics providers.
4. Tracking freight movements and provide timely updates to internal stakeholders and customers when required.
5. Assisting with resolving shipment delays, customs holds, missing documentation, damaged goods, or delivery discrepancies.
6. Preparing, reviewing, and maintaining export and import documentation, including commercial invoices, packing lists, customs declarations, certificates of origin, and temporary export/import documentation where applicable.
7. Ensuring shipments comply with applicable export control regulations, customs requirements, sanctions screening processes, and internal procedures.
8. Maintaining accurate records for export/import transactions, including supporting evidence for audits and compliance reviews.

Provide support to the regional Logistics, Sales, and Technical Operations teams as required such as but not limited to;

1. Updating the freight tracker as required and assist Finance with any queries.
2. Generating Purchase Orders for the regional Logistics, Sales, and Technical Operations teams as required.
3. Support the planning, coordination, and organization of client events and other business engagement activities as required.

Provide general office support such as but not limited to;

1. Liaising with the facility vendors, cleaners, maintenance providers, and other third-party service providers.
2. Maintaining the facility office supplies, consumables, records, trackers, and administrative systems to support the effective running of the facility.
3. Greet visitors and answer, screen, and direct incoming telephone calls in a professional and courteous manner.

Ensure all correspondence is professional, timely, and aligned with company standards.

Maintain confidentiality and professionalism when handling employee, customer, supplier, financial, and commercially sensitive information.

Meet deadlines and support business needs outside of standard office hours when required.

Location: East, Changi Area.