Operations & Administrative Assistant [EL]

WECRUIT PTE. LTD.; Singapore; On-site; SGD 40,000 - 54,000; Full time

Job summary

Wecruit Pte Ltd is seeking an organized Operations Assistant to support daily activities across procurement, billing, and customer service. You will assist the supervisor with operational tasks, handle inquiries, process orders, and coordinate follow-ups with suppliers and customers.

Responsibilities include managing inventory, preparing invoices, maintaining records, and organizing documents. This role requires professional communication and the ability to multi-task in a busy office

Qualifications

• Experience in customer service and administrative coordination.
• Ability to handle inquiries, orders, and supplier communications.
• Proficient in maintaining records and invoicing processes.

Responsibilities

• Assist the supervisor with daily operational activities and administrative coordination.
• Handle incoming telephone calls and respond to customer inquiries, requests, and service-related matters professionally.
• Receive customer requests, process orders, and coordinate order-related follow-up.
• Source spare parts, obtain supplier quotations, and liaise with suppliers regarding availability, pricing, and delivery arrangements.
• Manage customer and supplier correspondence, including emails and other communications, ensuring timely follow-up.
• Prepare customer invoices, billing documents, and related records accurately.
• Monitor inventory levels, maintain stock records, and coordinate replenishment of supplies when required.
• Organize, maintain, and file operational, purchasing, billing, and customer-related documents systematically.
• Perform other reasonable duties assigned by the supervisor in support of daily operations.

Skills

Customer service

Telephone handling

Administrative coordination

Inventory management

Billing/invoicing

Order processing

Vendor coordination

MS Excel

Tools

MS Excel

Job description

• Assist the supervisor with daily operational activities and administrative coordination.
• Handle incoming telephone calls and respond to customer inquiries, requests, and service-related matters professionally.
• Receive customer requests, process orders, and coordinate order-related follow-up.
• Source spare parts, obtain supplier quotations, and liaise with suppliers regarding availability, pricing, and delivery arrangements.
• Manage customer and supplier correspondence, including emails and other communications, ensuring timely follow-up.
• Prepare customer invoices, billing documents, and related records accurately.
• Monitor inventory levels, maintain stock records, and coordinate replenishment of supplies when required.
• Organize, maintain, and file operational, purchasing, billing, and customer-related documents systematically.
• Perform other reasonable duties assigned by the supervisor in support of daily operations.

EA License No: 20C0270

Wecruit Pte Ltd