Operations Admin Specialist — Customer Care Support

Income; Singapore; On-site; SGD 33,000 - 50,000; Full time

Job summary

Income in Singapore seeks an organized Administrative/Operations Support professional to assist Customer Care Operations, branches and related teams. The role involves preparing reports, dashboards and statistics to monitor performance and support decision-making, while managing procurement, budgets and vendor coordination.

The position handles asset inventory, records, facilities, onboarding, and staff lifecycle activities, ensuring policy compliance and smooth operations in a fast-paced

Qualifications

• 1-2 years of working experience in a relevant field.
• Proficient in MS Office with emphasis on Excel, PowerPoint, Word and Outlook.
• Strong organizational and administrative skills.

Responsibilities

• Provide administrative and operational support to Customer Care Operations and related units.
• Prepare and maintain departmental reports, dashboards, and management information.
• Manage procurement activities, budget tracking, and vendor coordination.
• Maintain office asset inventory, staff records, and compliance with policies.
• Ensure smooth day-to-day running of the department and facilities coordination.
• Coordinate staff onboarding, offboarding, and lifecycle activities.
• Loster liaison for operations with internal stakeholders.

Skills

Advanced Excel

PowerPoint

Word

Outlook

Education

Polytechnic/Degree

Tools

MS Office Suite

Job description

Income in Singapore seeks an organized Administrative/Operations Support professional to assist Customer Care Operations, branches and related teams. The role involves preparing reports, dashboards and statistics to monitor performance and support decision-making, while managing procurement, budgets and vendor coordination.

The position handles asset inventory, records, facilities, onboarding, and staff lifecycle activities, ensuring policy compliance and smooth operations in a fast-paced