Operations & Admin Lead, F&B (5‑Day Week)

TIAN TIAN HOLDINGS (CRM) PTE. LTD.; Singapore; On-site; SGD 31,000 - 39,000; Full time

Job summary

Tian Tian Holdings (CRM) PTE. LTD. is seeking a capable administrator/PA to support the General Manager and assist with business operations across multiple outlets.

The role involves calendar management, coordination with internal and external parties, and handling day-to-day admin tasks while contributing to process improvements. The successful candidate will possess a diploma or degree in a relevant field, strong organizational and communication skills, and a proactive, problem-solving

Qualifications

• Diploma or Degree in Business, Hospitality, Operations, Engineering or relevant discipline.
• Good logical and analytical thinking with the ability to understand a situation before deciding what to do.
• Responsible and organized with good attention to detail.
• Able to follow up on tasks and see them through to completion.
• Proactive and resourceful with the ability to find practical solutions.
• Good communication and interpersonal skills for working with diverse stakeholders.
• F&B experience is an advantage but not essential.

Responsibilities

• General Manager and PA support: manage calendar, meetings, appointments and outlet visits.
• Coordinate schedules with internal and external parties and take meeting notes.
• Assist with documents, presentations, reports and confidential matters.
• Monitor day-to-day operations of outlets and office; follow up on issues.
• Identify problems, gather facts and work with teams to resolve them.
• Provide updates and follow-up until matters are resolved.
• Respond to customer inquiries via email, phone and online platforms; coordinate with outlets to resolve issues.
• Assist in preparing operational and business reports and conduct basic market research.

Education

Diploma or Degree in Business, Hospitality, Operations, Engineering or relevant discipline

Job description

Tian Tian Holdings (CRM) PTE. LTD. is seeking a capable administrator/PA to support the General Manager and assist with business operations across multiple outlets.

The role involves calendar management, coordination with internal and external parties, and handling day-to-day admin tasks while contributing to process improvements. The successful candidate will possess a diploma or degree in a relevant field, strong organizational and communication skills, and a proactive, problem-solving