Operations Admin Executive - Reservations & Billing

Coliwoo; Singapore; On-site; SGD 30,000 - 46,000; Full time

Job summary

Coliwoo, a Singapore-based co-living operator, is seeking an Operations Admin Executive to keep daily operations running smoothly. You will handle reservations coordination, billing, invoicing and broad administrative support across Reservations, Finance and Operations teams.

The ideal candidate is organized, meticulous and proactive, with strong communication skills and the ability to manage multiple priorities in a fast-paced hospitality environment. Immediate start preferred.

Qualifications

• Minimum Diploma or equivalent qualification, preferably in Hospitality, Business Administration or a relevant field.
• Good team player with interpersonal and communication skills.
• Service-orientated with a pleasant disposition.
• Proficient in Microsoft Office.
• Organised and detail-oriented, with the ability to manage multiple priorities and follow-up independently.
• Able to work in a fast-paced environment and coordinate effectively across departments.
• Experience in hotel operations, reservations, Front Office or operational administration would be advantageous.
• Comfortable working rotating shifts, weekends and public holidays based on operational requirements.
• Candidates who can start work immediately or on short notice would be preferred.
• Comfortable commuting to the workplace at 2 Changi Business Park Ave 1.

Responsibilities

• Manage day-to-day operational administration, including guest enquiries, requests, arrivals, departures, lease transfers and other guest-related requests.
• Maintain accurate guest records, rooming lists, group information and other operational documentation in the relevant systems.
• Support the Operations team with daily reports, occupancy/arrival information, operational trackers and documentation.
• Initiate monthly invoicing and ensure the cycle is closed with correct payment collected within the stipulated timeline.
• Coordinate with Sales/Reservations on group movements, rooming lists and guest information, ensuring details are complete and accurately communicated to the Operations team.
• Liaise with Finance on invoices, billing documentation, refunds, ageing report and other operational finance matters where required.
• Maintain proper filing and documentation for operational records, reports and supporting documents.
• Provide administrative support to the Operations Manager and wider Operations team.
• Perform any other ad-hoc assignments as required from time to time.

Skills

Team player

Interpersonal skills

Service-oriented

Organized

Detail-oriented

Multitasking

Education

Diploma or equivalent in Hospitality/Business Admin

Tools

Microsoft Office

Job description

Coliwoo, a Singapore-based co-living operator, is seeking an Operations Admin Executive to keep daily operations running smoothly. You will handle reservations coordination, billing, invoicing and broad administrative support across Reservations, Finance and Operations teams.

The ideal candidate is organized, meticulous and proactive, with strong communication skills and the ability to manage multiple priorities in a fast-paced hospitality environment. Immediate start preferred.