Operation Supervisor

DOMESTIC MAID SPECIALIST; Singapore; On-site; SGD 80,000 - 100,000; Full time

Job summary

A retail operations company in Singapore is seeking an experienced supervisor to manage daily operations. The ideal candidate will oversee stock control, ensure cleanliness, and maintain customer service standards. A minimum of 3 years in retail with supervisory experience is required. Strong knowledge of fruits and vegetables handling is preferred. The role involves training staff and compliance with safety regulations, and may require working shifts, including weekends and public holidays.

Qualifications

• Minimum 3 years of relevant experience in retail or supermarket operations.
• Prior supervisory experience preferred.
• Basic knowledge of fruits and vegetables handling and hygiene.
• Ability to work independently in a fast-paced environment.
• Willingness to work shifts and weekends.

Responsibilities

• Supervise daily retail operations to ensure efficient workflow.
• Oversee shop operations, stock control, and cleanliness.
• Lead and train shop staff and monitor their performance.
• Ensure compliance with hygiene, safety, and regulatory standards.
• Handle customer enquiries and feedback professionally.

Skills

Supervision of retail operations

Customer service

Inventory management

Basic computer skills

Job description

Job Description / Responsibilities:

Supervise and manage daily retail operations to ensure smooth and efficient workflow.

Oversee shop operations including stock control, product display, cleanliness, and food handling standards.

Lead, schedule, and supervise shop staff, including training new employees and monitoring performance.

Ensure compliance with company SOPs, hygiene, safety, and relevant regulatory requirements.

Monitor inventory levels, coordinate ordering of fruits and vegetables, and minimize wastage.

Handle customer enquiries, feedback, and complaints professionally to maintain service standards.

Prepare daily/weekly operational reports and report issues to management.

Assist in sales promotion activities and ensure proper implementation at store level.

Perform any other duties assigned by management.

Job Requirements:

Minimum 3 years of relevant experience in retail, food & beverage, fresh produce, or supermarket operations.

Prior supervisory or team-leading experience is preferred.

Basic knowledge of fruits and vegetables handling, storage, and hygiene standards is an advantage.

Able to work independently and under pressure in a fast-paced retail environment.

Willing to work shifts, weekends, and public holidays when required.

Basic computer skills for reporting and inventory tracking.