Operation Outlet Manager (Beauty Industry)

Private Advertiser; Singapore; On-site; SGD 60,000 - 90,000; Full time

Benefits offered by this job

Professional development

Employee discounts

Health benefits

Flexible work

Team events

Job summary

Private Advertiser in Singapore is seeking an experienced Operation Manager to oversee the daily operations of a busy beauty salon in the East Region. You will lead a team of beauty therapists and drive service quality and revenue.

This full-time role offers professional development, employee discounts, health coverage, and a collaborative, flexible work environment in a dynamic salon culture.

Qualifications

• Minimum 5–10 years in a Supervisory/Managerial role in a beauty/salon setting.
• Strong interest in beauty grooming (hair, beauty, slimming).
• Experience leading teams and delivering training and development.
• Ability to implement marketing strategies to attract clients and grow revenue.
• Ensure exceptional customer service and SOP compliance.

Responsibilities

• Oversee day-to-day salon operations including scheduling, inventory, and staff supervision.
• Ensure exceptional customer service and client satisfaction by refining outlet procedures.
• Provide leadership, training, and development for the beauty therapy team.
• Contribute to marketing and promotional initiatives to attract clients and boost revenue.
• Collaborate with management to address operational challenges and drive improvements.

Skills

People management

Staff supervision

Customer service

Scheduling

Inventory management

Leadership

Training & development

Marketing support

Job description

About the role

We are seeking an experienced and motivated Operation Manager to oversee the daily operations of our thriving beauty salon in the East Region. As the Operation Manager, you will be responsible for ensuring the smooth and efficient running of our salon, leading a team of skilled beauty therapists, and contributing to the overall growth and success of our business. This is a full-time position based in our East Region salon.

What you'll be doing

1. Manage and oversee the day-to-day operations of the beauty salon, including scheduling, inventory management, and staff supervision

2. Ensure exceptional customer service and client satisfaction by monitoring and improving outlet procedures and protocols

3. Provide leadership, training, and development opportunities for the beauty therapy team to enhance their skills and performance

4. Contribute to the implementation of marketing and promotional strategies to attract new clients and increase salon revenue

5. Collaborate with the management team to identify and address operational challenges, implement solutions, and drive continuous improvement

What we offer

1. Opportunities for professional development and career advancement

2. Generous employee discounts on services and products

3. Comprehensive health

4. Flexible work arrangements and a positive work-life balance

5. A dynamic and collaborative team culture, with regular social events and team-building activities

Lead a team of Consultants in the outlet to perform sales

Providing professional consultation and slimming analysis to customers treatments for customers

Min. 5-10 years of experience in a Supervisory/Managerial position in similar trade

Strong Interest in the Beauty grooming industry (Hair Care, Beauty, Slimming).

salary negotiable