Operation Manager (SEA) - Law Firm

Kingfisher Recruitment Singapore Pte Ltd; Singapore; On-site; SGD 180,000 - 260,000; Full time

Job summary

Leading international law firm seeks a senior Operations Manager to lead the Singapore office operations and Legal Support functions. The role oversees a 17-strong team across Legal Secretarial, Client Services and Administration with regional responsibility for Bangkok and Jakarta.

Key responsibilities include driving facilities, client services, and document services; shaping Legal Support and Secretarial functions; partnering with Partners and leadership; ensuring business continuity;

Qualifications

• 10+ years in senior Operations or Office Management within professional services.
• Experience in an international law firm is preferred.
• Strong leadership and stakeholder management skills.
• Excellent written and spoken English.
• Experience in facilities management and business continuity.

Responsibilities

• Lead Singapore office operations including Facilities, Client Services, Administration and Document Services.
• Oversee and develop Legal Support / Secretarial function, including resource allocation and workload management.
• Partner with Partners, senior leadership and key stakeholders to drive operational excellence.
• Manage facilities, workplace services, security and business continuity.
• Provide regional oversight and support across Southeast Asia.
• Drive process improvement, digital transformation and AI adoption across operations.
• Lead and develop a high-performing team.

Skills

People leadership

Stakeholder management

Change management

Facilities management

Business continuity

English proficiency

Education

Business Administration degree

Job description

Our client is a leading international law firm seeking a senior Operations Manager – Southeast Asia to lead its Singapore office operations and Legal Support functions.

This is a high-impact leadership role managing a team of approximately 17 employees across Legal Secretarial, Client Services and Administration, with regional oversight of the Bangkok and Jakarta offices.

Key Responsibilities

• Lead Singapore office operations, including Facilities, Client Services, Administration and Document Services.
• Oversee and develop the Legal Support / Secretarial function, including resource allocation and workload management.
• Partner closely with Partners, senior leadership and key stakeholders to drive operational excellence.
• Manage facilities, workplace services, security and business continuity.
• Provide regional oversight and support across Southeast Asia.
• Drive process improvement, digital transformation and AI adoption across operations.
• Lead and develop a high-performing team.

Requirements:

• 10+ years’ experience in senior Operations, Office Management or Business Services roles.
• Experience in a professional services environment, ideally an international law firm.
• Strong people leadership and stakeholder management skills.
• Commercially astute with a track record of driving change and operational improvement.
• Strong facilities management and business continuity experience.
• Excellent spoken and written English.
• Degree in Business Administration or a related discipline preferred.

EA Reg. No.:R22109527| EA License: 17C8713