Assistant Manager - Operations

ST Logistics; Singapore; On-site; SGD 90,000 - 130,000; Full time

Job summary

ST Logistics in Singapore is seeking an Operations Manager to oversee AMC operations across passenger, cargo and ground segments. You will drive SOP reviews, resource planning, and maintenance actions to ensure regulatory compliance and efficient deployments.

The role requires strong operation management experience, familiarity with aviation/fuel operations, and proficiency in MS Office. You will lead safety briefings, audits, and recruitment for the department while coordinating with overseas

Qualifications

• Diploma / Degree with operation management experience preferred.
• Prior aviation / fuel operations experience preferred.
• Ability to use apps and demonstrate cybersecurity awareness.
• Proficient in MS Office - Excel, Word, PowerPoint.

Responsibilities

• Review SOPs and Work Instructions for passenger operations in line with industry standards and regulatory requirements.
• Establish passenger operations schedule plan, including resourcing, contract management and deployment up to customer's specified standards.
• Execute Passenger Ladder operational plans.
• Approve requests for escorts in and out of airbase and ensure sufficient manpower.
• Review SOPs and Work Instructions for air cargo operations in line with industry standards and regulatory requirements.
• Develop and review Material Handling Equipment (MHE) operational plans.
• Review methods and techniques to better manage dangerous goods and hazardous materials.
• Manage overseas deployment activities (Ground).
• Manage the fixed-based operation support for foreign military aircraft.
• Review procedures for adherence to legal and other requirements pertaining to the operations site.
• Escalate defects to customer's operations team on impact arising from non-availability of GFE/GFP
• Establish maintenance action plans for in-house facilities and vehicles.
• Review plans for housekeeping operations within the work premises.
• Review discrepancies reports for Government Furnished Equipment (GFE), Government Furnished Property (GFPs) and in-house equipment.
• Review plans to mitigate identified risks and business disruptions based on team's operations.
• Review briefing content, including planning of safety knowledge and new safety requirements.
• Co-Chair monthly ops, deployment exercise and safety briefing.
• Manage external auditors and review audit findings to propose preventive and corrective action for lapses.
• Review Standard Operating Procedures (SOPs) to meet regulatory requirements.
• Review learning roadmap for team's required competencies and qualifications to ensure proper qualifications/ certifications prior to assignment.
• Conduct manpower planning to optimise operational efficiency.
• Forecast capital and operating departmental budget.
• Review and approve purchase requisition based on financial allowable limits (FAL).
• Ensure timely security clearance of staff.
• Approve HR operational claims for operational unit.
• Propose Scope of Work (SOW) and resources required.
• Lead implementation of department’s recruitment and retention efforts.

Skills

Apps usage

Cybersecurity awareness

Education

Diploma / Degree with operation management experience preferred

Tools

MS Office

Job description

Job Responsibilities

Conduct AMC operations (Passenger)

• Review Standard Operating Procedures (SOPs) and Work Instructions for passenger operations in line with industry standards and regulatory requirements
• Establish passenger operations schedule plan, including resourcing, contract management and deployment up to customer's specified standards
• Execute Passenger Ladder operational plans
• Approve requests for escorts in and out of airbase and ensure sufficient manpower

Conduct AMC operations (Cargo)

• Review Standard Operating Procedures (SOPs) and Work Instructions for air cargo operations in line with industry standards and regulatory requirements
• Develop and review Material Handling Equipment (MHE) operational plans
• Review methods and techniques to better manage dangerous goods and hazardous materials

Conduct AMC operations (Ground)

• Manage overseas deployment activities
• Manage the fixed based operation support for foreign military aircraft
• Review procedures for adherence to legal and other requirements pertaining to the operations site

Perform maintenance operations

• Escalate defects to customer's operations team on impact arising from non-availability of GFE/GFP
• Establish maintenance action plans for in-house facilities and vehicles
• Review plans for housekeeping operations within the work premises
• Review discrepancies reports for Government Furnished Equipments (GFE), Government Furnished Property (GFPs) and in-house equipment.

Ensure operational excellence and compliance with quality and safety standards

• Review plans to mitigate identified risks and business disruptions based on team's operations
• Review briefing content, including planning of safety knowledge and new safety requirements
• Co-Chair monthly ops, deployment exercise and safety briefing
• Manage external auditors and review audit findings to propose preventive and corrective action for lapses
• Review Standard Operating Procedures (SOPs) to meet regulatory requirements

Manage people, finance and organisational development

• Review learning roadmap for team's required competencies and qualifications to ensure proper qualifications/ certifications prior to assignment
• Conduct manpower planning to optimise operational efficiency
• Forecast capital and operating departmental budget
• Review and approve purchase requisition based on financial allowable limits (FAL)
• Ensure timely security clearance of staff
• Approve HR operational claims for operational unit
• Propose Scope of Work (SOW) and resources required
• Lead implementation of department’s recruitment and retention efforts

Job Requirements

• Diploma / Degree with operation management experience preferred
• Prior experience with avaition / fuel operations industry is preferred
• Ability to use Apps and have cybersecurity awareness
• Proficient in MS Office - Excel, Word, PowerPoint