Onsite Fraud Risk Operations Specialist - Global Payments

ByteDance; Singapore; On-site; SGD 60,000 - 90,000; Full time

Job summary

ByteDance is seeking a Fraud Risk Operations Specialist for Global Payment in Singapore. You will own end-to-end risk operations across payment scenarios, coordinating with internal teams and external partners to ensure smooth, compliant processing.

You will design scalable processes for new products, monitor performance, and resolve complex issues with cross-functional teams, all while maintaining strong English communication and hands-on operational leadership.

Qualifications

• Bachelor’s degree or above.
• 3+ years in Fintech, e-commerce, or payment-related fields.
• Proficient in English (spoken and written).
• Strong problem-solving and data-driven mindset; able to perform data queries.

Responsibilities

• Own risk operations workflows across payment and business scenarios, ensuring quality and consistency.
• Partner with Risk Strategy, Product, Engineering, Customer Service and external payment partners to resolve bottlenecks.
• Design and roll out operations processes to support expansion, new payment products, and risk controls; define ownership and escalation paths.
• Act as operational point of contact for assigned domain at Specialist level; lead end-to-end diagnosis and cross-functional improvements.
• This role is onsite with a 5-day onsite work arrangement.

Skills

Data analytics

SQL proficiency

English communication

Cross-team collaboration

Education

Bachelor's degree or above

Tools

Dashboard tools

Job description

ByteDance is seeking a Fraud Risk Operations Specialist for Global Payment in Singapore. You will own end-to-end risk operations across payment scenarios, coordinating with internal teams and external partners to ensure smooth, compliant processing.

You will design scalable processes for new products, monitor performance, and resolve complex issues with cross-functional teams, all while maintaining strong English communication and hands-on operational leadership.