Onboard Satellite Network Engineer (Rotational Shifts)

GMP Technologies; Singapore; On-site; SGD 47,000 - 69,000; Full time

Job summary

GMP Technologies Singapore is seeking a Network Support professional for a permanent role in the West Area. Collaborate with the sales team to assess customer requirements and recommend satellite communication solutions based on vessel size and data usage needs.

Design onboard networks that integrate with the proposed satellite solutions and manage LAN, switches, routers, and firewall configurations. You will install and configure IT networks onboard vessels, perform staging and commissioning,

Qualifications

• Diploma in Information Systems, Computer Engineering, or a related field.
• Strong analytical, communication, and interpersonal skills.
• Excellent documentation and report-writing abilities.
• Self-motivated, independent, and eager to learn new technologies.
• Solid understanding of IP networking and firewall configuration.
• Knowledge of satellite communication technologies is an advantage.
• Willingness to work on a rotational shift schedule, with additional compensation for weekend shifts.

Responsibilities

• Collaborate with the sales team to assess customer requirements and recommend satellite communication solutions based on vessel size and data usage needs.
• Design onboard communication networks that integrate with the proposed satellite solutions.
• Carry out the installation and configuration of IT networks onboard vessels, including LAN setup, switch and router configuration, firewall settings, and other network components in accordance with industry standards and vendor guidelines.
• Handle the staging, configuration, and commissioning of customer systems and equipment to ensure successful service deployment.
• Monitor, maintain, and manage all inbound and outbound network activities, including issue reporting and resolution.
• Record and track customer issues through the fault ticketing system, ensuring timely and effective resolution.
• Process and implement customer change requests, such as firewall configuration updates or prepaid service top-ups.
• Update the technical knowledge base and propose improvements to enhance service response and resolution times.

Skills

IP networking

Firewall configuration

Analytical skills

Communication skills

Documentation

Independent learner

Satellite knowledge

Education

Diploma in Information Systems or related

Job description

GMP Technologies Singapore is seeking a Network Support professional for a permanent role in the West Area. Collaborate with the sales team to assess customer requirements and recommend satellite communication solutions based on vessel size and data usage needs.

Design onboard networks that integrate with the proposed satellite solutions and manage LAN, switches, routers, and firewall configurations. You will install and configure IT networks onboard vessels, perform staging and commissioning,