Maritime IT Solutions Engineer - Onsite Singapore

KVH Industries, Inc.

Singapore

On-site

SGD 90,000 - 150,000

Full time

14 days+

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Job summary

KVH Industries, Inc. is seeking a Managed IT Solutions Engineer to be the primary technical contact for maritime customers worldwide.

Based in Singapore, you will translate vessel IT requirements into bespoke solutions spanning network design, onboard IT infrastructure, cybersecurity, and managed services, collaborating with sales, engineering, and operations to ensure delivery. You will engage with channel partners and fleet managers, design fit-for-purpose connectivity (VSAT, LTE, Wi‑Fi),

Qualifications

3+ years in IT solutions, systems integration, or network engineering.
Experience with Windows Server, Active Directory, virtualization, Microsoft 365, endpoint management, and Windows/macOS desktops.
Design LAN/WAN, routing, switching, and firewall solutions.
Demonstrated customer-facing or pre-sales technical experience.
Ability to produce clear technical documentation and proposals.
English proficiency; other languages a plus.

Responsibilities

Engage directly with channel partners, shipping companies, vessel operators, and fleet managers to understand and document IT and connectivity requirements.
Design bespoke, fit-for-purpose IT solutions covering vessel networking (VSAT, LTE, Wi-Fi), onboard IT infrastructure, cybersecurity, and managed IT services.
Produce detailed technical proposals, scopes of work, and BoM to support commercial quotes and customer sign-off.
Act as the technical bridge between customers and internal teams (sales, engineering, operations, procurement) throughout project delivery lifecycle.
Oversee and support the delivery and commissioning of IT solutions, providing on-site assistance or remote technical guidance as required.
Contribute to product development by feeding back customer insights, solution gaps, and market trends to the Director of Managed Services.
Support commercial opportunities by participating in customer meetings, RFP responses, technical presentations and trade shows alongside sales teams.
Working closely with Sales Managers and attending meetings with them to promote IT services.
Ensure all designs comply with maritime regulations, vendor standards, and internal quality/security frameworks.
Maintain up-to-date knowledge of maritime IT trends, emerging technologies, and competitor offerings.
Keep sales account manager(s) up to date with customers’ progress, changes, and upselling suggestions based on account activities.