On-Demand Staffing Account Manager

FASTCO; Singapore; On-site; SGD 60,000 - 90,000; Full time

Job summary

FastCo Asia is hiring an Account Manager for FastGig to own the end-to-end pre-deployment staffing lifecycle for a client portfolio. You will ensure shifts are staffed with qualified workers and maintain strong client relationships across Singapore and Malaysia.

You will source and screen gig workers, build and maintain client-specific pools, and quickly deploy replacements when needed, while coordinating with regional support and finance as required.

Qualifications

• Prior experience in account management, recruitment, project coordination, or workforce/shift scheduling.
• Comfortable owning client relationships end-to-end, including commercial conversations.
• Sharp with systems and dashboards - you notice gaps before they become escalations.
• Calm under pressure and able to move fast when a shift is at risk.
• Strong communicator, equally comfortable with clients and gig workers.

Responsibilities

• Own end-to-end account lifecycle for FastGig clients, ensuring staffing for shifts.
• Understand manpower requirements: scope, schedule, location, headcount and worker needs.
• Manage client expectations on fulfilment timelines and success metrics.
• Source and screen gig workers; maintain a candidate pool per client and role.
• Confirm worker availability ahead of scheduled shifts and build schedules.
• Monitor shifts and act on no-shows or disruptions within agreed response times.
• Serve as the single contact for clients, covering commercial and operational queries.
• Collaborate with Regional Support or Finance for post-deployment questions.

Skills

Account management

Recruitment

Project coordination

Shift scheduling

Job description

FastCo Asia is hiring an Account Manager for FastGig to own the end-to-end pre-deployment staffing lifecycle for a client portfolio. You will ensure shifts are staffed with qualified workers and maintain strong client relationships across Singapore and Malaysia.

You will source and screen gig workers, build and maintain client-specific pools, and quickly deploy replacements when needed, while coordinating with regional support and finance as required.