Omnichannel Beauty Retail & Service Lead
L'oreal Usa
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Job summary
L'Oréal in Singapore seeks a leader to shape brand-focused offline experiences and bridge them with omni-channel initiatives across SAPMENA. You will champion in-store service, empower beauty advisors, and scale best practices across multiple brands while tracking KPIs such as NPS and store performance.
You’ll partner with local markets, drive beauty tech rollouts, and design consumer journeys that connect discovery to purchase.
Job description
L'Oréal in Singapore seeks a leader to shape brand-focused offline experiences and bridge them with omni-channel initiatives across SAPMENA. You will champion in-store service, empower beauty advisors, and scale best practices across multiple brands while tracking KPIs such as NPS and store performance.
You’ll partner with local markets, drive beauty tech rollouts, and design consumer journeys that connect discovery to purchase.
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