Omni-Channel Retail Ops Leader

NOEL GIFTS INTERNATIONAL LTD.; Singapore; On-site; SGD 39,000 - 61,000; Full time

Job summary

Noel Gifts International Ltd. in Singapore is seeking a collaborative Retail Operations Executive to oversee store operations, drive sales targets, and ensure alignment with branding and our omni-channel strategy.

The role combines hands-on retail leadership with cross-department collaboration to optimize customer experiences across stores and channels. Ideal candidates have a GCE O level with floristry skills and at least three years of experience managing two or more retail stores, with a

Qualifications

• GCE O level education with floristry skills.
• 3 years of relevant experience in managing at least two retail stores with proven record in driving retail sales targets.

Responsibilities

• Set up and maintain retail store facilities and operations.
• Implement retail policies, standards and processes to ensure customer satisfaction and brand alignment.
• Generate sales reports and collaborate with marketing and other departments to integrate retail within the omni-channel strategy.
• Conduct periodic store inspections for upkeep, compliance with internal and regulatory standards, and adherence to brand/visual merchandising guidelines.
• Manage inventory control and ensure smooth store operations across channels.

Skills

Floristry skills

Retail management

Customer-centric approach

Team player with communication

Education

GCE O level

Job description

Noel Gifts International Ltd. in Singapore is seeking a collaborative Retail Operations Executive to oversee store operations, drive sales targets, and ensure alignment with branding and our omni-channel strategy.

The role combines hands-on retail leadership with cross-department collaboration to optimize customer experiences across stores and channels. Ideal candidates have a GCE O level with floristry skills and at least three years of experience managing two or more retail stores, with a