Retail Growth & Operations Manager

rmr international private limited; Singapore; On-site; SGD 60,000 - 100,000; Full time

Job summary

rmr international private limited in Singapore is seeking a Retail Trade Manager to plan, direct, and grow its retail operations across outlets. You will oversee store performance, staff, inventory, merchandising, and customer satisfaction to hit sales targets and maintain compliance.

The role requires 3–5 years in retail leadership, a Bachelor's or Diploma, strong communication and analytical skills, and the ability to lead diverse teams while driving continuous improvements in customer

Qualifications

• Plan, direct and oversee retail operations and staff performance.
• Develop and implement retail strategies to meet sales targets.
• Monitor KPIs, inventory, and customer service quality.

Responsibilities

• Plan, organize, and oversee the daily operations of retail stores.
• Develop and implement retail business strategies to achieve sales and profitability targets.
• Monitor store performance, sales trends, and KPIs.
• Manage and supervise store managers, supervisors, and staff.
• Recruit, train, mentor, and evaluate employees for high performance.
• Ensure excellent customer service and promptly resolve complaints.
• Monitor inventory levels and stock replenishment.
• Coordinate with suppliers and procurement for product availability.
• Develop merchandising plans and promotions to maximize sales.
• Prepare sales forecasts, budgets, and reports.
• Analyze market trends to identify growth opportunities.
• Ensure compliance with policies and regulations.
• Control costs to improve profitability.
• Coordinate with finance, marketing, logistics and procurement.

Skills

Leadership

Communication

Analytical skills

Problem-solving

Interpersonal skills

Team management

Education

Bachelor's Degree or Diploma in Business Administration / Retail Management / Marketing

Tools

Microsoft Office

POS/inventory systems

Job description

rmr international private limited in Singapore is seeking a Retail Trade Manager to plan, direct, and grow its retail operations across outlets. You will oversee store performance, staff, inventory, merchandising, and customer satisfaction to hit sales targets and maintain compliance.

The role requires 3–5 years in retail leadership, a Bachelor's or Diploma, strong communication and analytical skills, and the ability to lead diverse teams while driving continuous improvements in customer