ODC Governance & Risk Operations Manager

NTT SINGAPORE PTE. LTD.; Singapore; On-site; SGD 120,000 - 180,000; Full time

Job summary

NTT SINGAPORE PTE. LTD. is seeking a seasoned governance and supplier risk professional to support the Offshore Delivery Centre strategy, risk assessments and third-party management across supplier locations. The role emphasizes governance, reporting, and timely execution of planned actions.

You will coordinate with Risk, Procurement, Compliance, Information Security, and business stakeholders, maintain governance records, and contribute to BCM and operational resilience exercises.

Qualifications

• Bachelor's degree in computer engineering, information technology, business, risk management or related discipline.
• 5–7 years of experience in offshore delivery environments, supplier governance, vendor management or risk management.
• Familiarity with banking or regulated environments is an advantage.
• Experience coordinating risk assessments, compliance reviews and remediation tracking.
• Experience supporting BCM, disaster recovery exercises and operational resilience testing.

Responsibilities

• Support execution of ODC location strategy initiatives across supplier locations.
• Track progress of ODC activities and deliverables to ensure timely execution.
• Prepare status updates, briefing materials and management reports for governance forums and meetings.
• Act as primary coordinator for third-party risk assessments with strategic suppliers.
• Coordinate with Risk, Procurement, Compliance, IT Security and supplier representatives for assessment activities.
• Monitor assessment findings, risk treatment plans and closure status.
• Maintain supplier governance records, assessment documentation and risk registers.
• Support periodic reviews of supplier compliance with policies and contractual obligations.
• Support BCM planning, coordination and execution for TCoE and supplier ODCs.
• Coordinate business continuity exercises, recovery tests and crisis management activities.
• Track BCM readiness and remediation arising from tests and assessments.
• Maintain business continuity documentation, contact lists and recovery procedures.
• Coordinate with internal stakeholders and suppliers to ensure effective communication of initiatives.
• Monitor action items from governance meetings and supplier reviews.
• Support continuous improvement in governance, supplier management and reporting capabilities.

Skills

Analytical skills

Dashboard reporting

Stakeholder management

Vendor management

Risk management

Communication skills

Education

Bachelor's Degree in IT/Business/Risk

Tools

Microsoft Excel

Power Query

Pivot Tables

Job description

NTT SINGAPORE PTE. LTD. is seeking a seasoned governance and supplier risk professional to support the Offshore Delivery Centre strategy, risk assessments and third-party management across supplier locations. The role emphasizes governance, reporting, and timely execution of planned actions.

You will coordinate with Risk, Procurement, Compliance, Information Security, and business stakeholders, maintain governance records, and contribute to BCM and operational resilience exercises.