Nursing Home Operations Leader

NTUC Health Co-operative Limited; Singapore; On-site; SGD 70,000 - 110,000; Full time

Job summary

NTUC Health Co-operative Limited in Singapore seeks a Manager, Operations (Chai Chee Nursing Home) to lead nursing home operations, ensuring regulatory compliance and high safety and service standards. You will oversee facilities, housekeeping, transportation, vendor contracts, and budgets, driving operational excellence and KPI success.

The role requires strong leadership, strategic focus on efficiency, and collaboration with health authorities to ensure resident well-being and safe

Qualifications

• Hold a degree in Business, Building/Facilities Management or Engineering.
• 5–8 years of relevant experience, with 2 years in a supervisory role.
• Demonstrate analytical and problem-solving skills.
• Strong coordination, interpersonal and people management abilities.
• Good communication skills; knowledge of data analytics and related software.

Responsibilities

• Lead and manage the Operations team to deliver facilities, laundry, housekeeping, fire command center, and transportation services.
• Plan, communicate and implement policies; ensure procedures meet operational excellence.
• Develop and oversee the nursing home in collaboration with health authorities.
• Develop and implement operations strategy focusing on efficiency and productivity.
• Streamline cross-department workflows to maintain excellence.
• Manage vendor services to meet business requirements.
• Oversee maintenance of environmental services and equipment.
• Ensure health and safety for residents and staff; audit SOPs as SME.
• Manage budgets and expenditures; report on KPIs to Centre Director.
• Assist in budget planning and development of new nursing homes with Centre Director.

Skills

Analytical skills

Problem-solving

People management

Communication skills

Data analytics

Visualization

Education

Bachelor's degree in Business/Building/Facilities Management/Engineering

Tools

Data analytics software

Visualization software

Job description

NTUC Health Co-operative Limited in Singapore seeks a Manager, Operations (Chai Chee Nursing Home) to lead nursing home operations, ensuring regulatory compliance and high safety and service standards. You will oversee facilities, housekeeping, transportation, vendor contracts, and budgets, driving operational excellence and KPI success.

The role requires strong leadership, strategic focus on efficiency, and collaboration with health authorities to ensure resident well-being and safe