New Business & Case Management Lead

Howden Group Holdings; Singapore; On-site; SGD 50,000 - 80,000; Full time

Job summary

Howden Group Holdings seeks an experienced Administrative Case Management Assistant to support Sales Consultants and manage end-to-end case processes in Singapore.

You will liaise with bankers, trustees, insurers and clients, assist with medical exams, ensure complete documentation, and provide timely reports to Bank Partners & Management while maintaining compliance and meticulous record-keeping.

Qualifications

• Degree holder, preferably with professional insurance qualifications.

Responsibilities

• Provide all administrative support to Sales Consultants
• Assist Sales Consultants on all Case Management matters; from quotation stage to inception of policy and post inception thereafter
• Liaise with bankers, trustees, insurance carriers and clients to ensure a smooth Case Management process
• Assist with arrangement of all medical exams / re-tests / additional tests
• Attend medical examination with clients and collection of clients' data (when necessary)
• Ensure information and application documentation are complete, accurate and in order
• Ensure adherence to all Compliance requirements
• Maintain good record keeping of each application
• Update progress on pending case report and inforce list
• Provide accurate and timely reports to Bank Partners & Management
• Assist on clients' travel and medical reimbursements
• Other ad-hoc tasks as and when required

Job description

Howden Group Holdings seeks an experienced Administrative Case Management Assistant to support Sales Consultants and manage end-to-end case processes in Singapore.

You will liaise with bankers, trustees, insurers and clients, assist with medical exams, ensure complete documentation, and provide timely reports to Bank Partners & Management while maintaining compliance and meticulous record-keeping.