OPERATIONS – CASE MANAGER (INSURANCE)

AMBITION GROUP SINGAPORE PTE. LTD.; Singapore; On-site; SGD 42,000 - 60,000; Full time

Job summary

AMBITION GROUP SINGAPORE PTE. LTD. in Singapore is seeking a Case Manager to support the sales team, liaise with insurers, and maintain meticulous documentation for each application.

The ideal candidate holds a Diploma/Bachelor’s degree or equivalent and has 3+ years of experience in banking or insurance, with strong communication and negotiation abilities. You’ll coordinate medical exams and handle inquiries in a fast-paced setting.

Qualifications

• Diploma/ Bachelor’s degree or equivalent.
• Minimum 3 years in banking or insurance industry.
• Strong communication and negotiation skills.
• Team player with excellent interpersonal abilities.
• Able to multi-task and work in a fast-paced environment.

Responsibilities

• Assist the sales team with sales development and implementation to meet business objectives.
• Submit/liaise applications with insurers.
• Document and maintain each application properly.
• Familiar with insurance products/services and banks' credit procedures.
• Coordinate medical examinations and logistics for new leads; prepare policy contracts.
• Handle enquiries from internal and external customers.
• Participate in training programs and contribute to process improvements.

Skills

Communication

Negotiation

Interpersonal skills

Team player

Multi-tasking

Education

Diploma/Bachelor's degree or equivalent

Job description

Our client, a leading insurance broker in Singapore is looking for candidates to join their expanding business as a Case Manager.

Key Responsibilities:

• Assist the sales team with sales development and implementation in achieving their business objectives.
• Submit/liaise applications with insurers.
• Assist in proper documentation and maintenance of each application.
• Familiar with insurance product/services and banks' credit procedure.
• Perform administrative tasks, such as organizing medical examination and logistic for new leads, preparing insurance forms and policy contract package, handling client's reimbursement.
• Handle enquiries from internal and external customers.
• Participate in internal & external continuous training/ learning programs.
• Participate in general improvement of internal process.

The ideal candidate will possess the following:

• Diploma/ Bachelor's degree or equivalent
• A minimum 3 years working experience in the banking/ insurance industry.
• A team player that possesses good interpersonal skills with excellent communication and negotiation proficiencies.
• Able to multi-task, meet tight deadlines and work in a fast-paced environment to make things happen.
• Performance driven and results focused.