*NEW* 6 Months Loyalty Solutions Manager - Fintech

Ambition Singapore; Singapore; On-site; SGD 120,000 - 180,000; Full time

Job summary

Ambition Singapore seeks an experienced loyalty product specialist to lead AP region initiatives. You will act as SME for Loyalty products, design solutions for new client opportunities, and articulate both commercial and technical aspects.

You will collaborate with cross-functional teams to deliver client implementations, build scalable delivery approaches, manage projects through all life cycle stages, and generate insights for portfolio performance to drive merchant engagements.

Qualifications

• Minimum degree in related field.
• Minimum 8 years of professional experience in payments, banking or payment processing with product management, pre-sales and solutioning roles.
• Experience managing regional stakeholders and multi-vendor environments.

Responsibilities

• Act as SME for Loyalty products and solutions for the AP region.
• Design loyalty solutions for new client opportunities and articulate solutions at commercial and technical levels.
• Collaborate with teams to solution for client implementations in AP region and on solution development, platform improvements and issue resolution.
• Build a repeatable and scalable delivery approach to customer engagement solutions.
• Manage, deliver, and track projects through each phase of the project life cycle with oversight.
• Generate reports for clients and work with Consulting and Analytics to generate portfolio insights.
• Oversee contract processes with clients and vendors, manage administration of Statements of Work and Purchase Requisitions, coordinate with Finance and Billing.

Skills

Loyalty product domain

Solution design

Cross-functional collaboration

Project lifecycle management

Reporting and insights

Education

Bachelor’s degree in related field

Job description

Act as the subject matter expert for Loyalty products and solutions for the AP region

Design loyalty solutions for new client opportunities by deeply understanding client needs and be able to articulate the solutions at the commercial and technical levels

Collaborate with different teams to solution for client implementations in the AP region and on solution development, platform improvements and issue resolution

Build a repeatable and scalable delivery approach to customer engagement solutions, encompassing the understanding of clients' innovation agendas and unique needs for loyalty solutions

Manage, deliver, and track projects through each phase of the project life cycle through to successful completion, with oversight.

Generate reports for clients and working with the Consulting and Analytics team to generate insights on portfolio performance for tracking along with data insights for prospective merchants

Oversee the contract process with clients and vendors, manage administration of Statements of Work and Purchase Requisitions, and coordinate with Finance and Billing on required documentation and processes

Other ad hoc duties as assigned

Job Requirements:

Minimum Degree in related field

Minimum 8 years of professional experience in payments, banking or payment processing, having performed product management, pre-sales and solutioning roles

Demonstrated expertise in planning, executing, and overseeing the implementation of product solutions/projects from conception to launch

Experience managing regional stakeholders and multi-vendor environments