Network & Systems Operations Engineer

ITCAN Pte Limited; Singapore; On-site; SGD 60,000 - 90,000; Full time

Job summary

ITCAN Pte Limited in Singapore is seeking an IT network operations specialist to manage and administer Cisco switches and Aruba ClearPass at customer sites. The role focuses on daily network operations, incident handling, and ongoing improvement in a demanding environment.

You will collaborate with cross-functional teams, diagnose complex issues from tooling to hardware, and implement risk mitigations while maintaining strong customer communication and information security focus.

Qualifications

• Degree/Diploma in IT / Computer Science / Engineering or equivalent
• Experience in a System Integration environment and/or implementing Network systems is a plus
• Familiar and experienced in Palo Alto Firewall and Clearpass
• Certification in Network related products will be a plus
• Good interpersonal and communication skills with ability to explain technology from a customer perspective
• Strong analytical and problem-solving skills
• Good communication, team player and written skills
• Positive working attitude and passionate in information security

Responsibilities

• Day to day operation of managing, administration of all Cisco switches and Clearpass on customer site
• Support operations such as production networks in a hyper-scale and heterogeneous environment
• Perform deep dives on complex technical issues across networks, ranging from automated tooling to hardware failures and network issues
• Anticipate potential operational risks and develop strategies to mitigate/minimize
• Participate and improve escalation and emergency response with detailed postmortem while addressing issues systematically to prevent future occurrences
• Align with cross-functional relationships with Network Engineering, Systems Engineering, Traffic, Logistics, Program Management, and OEM partners to deliver superb operational results and manage the performance of external vendors
• Escorting of vendors when needed

Skills

Palo Alto Firewall

Aruba ClearPass

Information security

Analytical skills

Communication

Teamwork

System Integration

Education

Degree/Diploma in IT / Computer Science / Engineering

Tools

Cisco Catalyst Switch

Job description

ITCAN Pte Limited in Singapore is seeking an IT network operations specialist to manage and administer Cisco switches and Aruba ClearPass at customer sites. The role focuses on daily network operations, incident handling, and ongoing improvement in a demanding environment.

You will collaborate with cross-functional teams, diagnose complex issues from tooling to hardware, and implement risk mitigations while maintaining strong customer communication and information security focus.