Network Operations & Incident Response Specialist

Epergne Solutions; Singapore; On-site; SGD 85,000 - 120,000; Full time

Job summary

Epergne Solutions is seeking a Technology Operations Specialist II to oversee and enhance network operations. This role demands expertise in incident management and infrastructure support to monitor and restore critical network services across enterprise environments.

The ideal candidate will have at least 5 years of experience in network operations, a solid grasp of networking technologies, and proven skills in incident triage and resolution. Join us in ensuring optimal network performance!

Qualifications

• 5+ years of experience in Network Operations, Engineering, or Infrastructure Support.
• Proven experience in managing major incidents and network service restoration.
• Strong understanding of enterprise networking technologies.

Responsibilities

• Provide operational support for enterprise network infrastructure.
• Monitor network performance and identify service impacts.
• Lead incident triage and coordinate service restoration efforts.
• Troubleshoot complex network issues and communicate statuses.

Skills

Routing & Switching technologies

Network monitoring and troubleshooting tools

Analytical and problem-solving skills

Incident management

Education

Bachelor's degree in Computer Science or related field

Tools

Python

Ansible

Job description

Epergne Solutions is seeking a Technology Operations Specialist II to oversee and enhance network operations. This role demands expertise in incident management and infrastructure support to monitor and restore critical network services across enterprise environments.

The ideal candidate will have at least 5 years of experience in network operations, a solid grasp of networking technologies, and proven skills in incident triage and resolution. Join us in ensuring optimal network performance!