Network Operations Engineer — Enterprise Networking & Automation

5160 Kyndryl (Singapore) Pte. Ltd.; Singapore; Hybrid; SGD 70,000 - 110,000; Full time

Job summary

Kyndryl (Singapore) Pte. Ltd. is seeking a Network Operations Engineer to deliver reliable, secure, and measurable enterprise network services across multi-site and data centre environments.

You will monitor, respond to incidents, manage configurations, perform capacity planning, and execute approved changes while collaborating with service delivery, security, cloud, and infrastructure teams to ensure high availability and operational excellence.

Qualifications

• Strong routing and switching fundamentals including VLANs, IP addressing, redundancy, and dynamic routing.
• Experience supporting enterprise LAN, WLAN, WAN, DDI, monitoring, or remote-access environments.
• Strong troubleshooting skills using monitoring tools, logs, packet analysis, and configuration review.
• Experience with incident, change, problem, CMDB, and documentation processes.
• Ability to execute approved network changes and communicate impact effectively.
• Ability to support rostered operations and after-hours maintenance activities.

Responsibilities

• Monitor and manage enterprise network services and event management platforms.
• Diagnose and resolve incidents across LAN, WAN, WLAN, DDI, and remote-access environments.
• Execute approved network changes using governance and change management processes.
• Maintain accurate network configurations, inventories, topology diagrams, and documentation.
• Support wireless networking, authentication services, DNS, DHCP, and IPAM solutions.
• Perform capacity planning and identify opportunities to improve network performance and resilience.
• Coordinate with vendors, carriers, and support partners during incidents and service activities.
• Develop runbooks, automation scripts, and knowledge articles.
• Participate in disaster recovery testing, resilience exercises, and after-hours support activities.

Skills

Routing & switching

LAN/WAN/WLAN

Monitoring & troubleshooting

Incident management

CMDB & documentation

Automation scripting

ITIL Foundation

CCNA/CCNP/Aruba/Fortinet

Network security basics

Job description

Kyndryl (Singapore) Pte. Ltd. is seeking a Network Operations Engineer to deliver reliable, secure, and measurable enterprise network services across multi-site and data centre environments.

You will monitor, respond to incidents, manage configurations, perform capacity planning, and execute approved changes while collaborating with service delivery, security, cloud, and infrastructure teams to ensure high availability and operational excellence.