Network Operations Engineer - 24/7 Uptime & Automation

MyRepublic; Singapore; Hybrid; SGD 70,000 - 120,000; Full time

Benefits offered by this job

Wellness Day

Family care benefits

Birthday Leave

WFA Leave

Hybrid Work Arrangement

Team events

Job summary

MyRepublic in Singapore seeks a Network Operations professional to monitor and optimize the availability and performance of network, systems, cloud, and managed platforms. You will handle proactive monitoring, incident resolution, and coordination with carriers and partners to ensure service delivery and SLA adherence.

Responsibilities include incident ownership, root cause analysis, change validation, documentation, and developing automation scripts using Python/PowerShell/Bash to improve

Qualifications

• Experience in network and systems monitoring and incident response.
• Ability to work in 24x7 on-call support and rotating shifts.
• Strong analytical and troubleshooting skills.
• Familiarity with SLA management and service assurance.

Responsibilities

• Monitor and maintain the availability, performance, and health of network, systems, voice, cloud, and managed service platforms.
• Perform proactive monitoring, incident detection, fault isolation, service restoration, and operational troubleshooting.
• Coordinate with carriers, data centres, vendors, and partners for service delivery and fault resolution.
• Participate in 24×7 operational support through rotating shift and on-call duties
• Own incidents from initial detection through restoration and closure.
• Perform root cause analysis for recurring operational issues.
• Participate in change implementation, validation, rollback planning, and post-change verification.
• Maintain accurate operational documentation, knowledge articles, and network records.
• Operate and maintain monitoring, alerting, logging, and observability platforms.
• Analyse operational events, alarms, logs, and performance metrics to identify service degradation before customer impact.
• Produce operational reports covering incidents, availability, utilization, service trends, and capacity planning.
• Continuously improve monitoring coverage, alert quality, and operational dashboards.
• Develop and maintain scripts to automate repetitive operational tasks, health checks, reporting, and service validation.
• Utilize Python, PowerShell, Bash, or similar scripting languages to improve operational efficiency.
• Identify opportunities to simplify operational workflows through automation and standardization.

Skills

TCP/IP

IPv4/IPv6

OSPF

MPLS

VLAN

VPN

DNS

DHCP

NAT

Linux

Virtualization

Storage

Python

PowerShell

Bash

REST APIs

Grafana

Prometheus

Zabbix

Graylog

ELK/OpenSearch

Tools

Grafana

Prometheus

Zabbix

Graylog

ELK/OpenSearch

Python

PowerShell

Bash

REST APIs

Job description

MyRepublic in Singapore seeks a Network Operations professional to monitor and optimize the availability and performance of network, systems, cloud, and managed platforms. You will handle proactive monitoring, incident resolution, and coordination with carriers and partners to ensure service delivery and SLA adherence.

Responsibilities include incident ownership, root cause analysis, change validation, documentation, and developing automation scripts using Python/PowerShell/Bash to improve