Network Engineer / Pre-sales Engineer

TP-LINK CORPORATION PTE. LTD.; Singapore; On-site; SGD 40,000 - 70,000; Full time

Benefits offered by this job

Quarterly Commission

Annual Bonus

Job summary

TP-LINK CORPORATION PTE. LTD. is seeking a technically skilled professional to provide enterprise networking support, addressing client inquiries and complex issues.

The role involves testing new products, preparing technical proposals, and collaborating with the team to resolve problems, with a focus on networking devices such as switches, APs, and routers. Fluency in English and Mandarin is required. The candidate will work with a range of business network systems, including gateways and IP

Qualifications

• Experienced in networking products such as Switches, Wireless Access Points, Routers and related networking items.
• Knowledge of Business Networking systems (Gateway, Switch, AP, IP CCTV).
• At least 2 years of experience in Business Network or technical domains.
• Fluent in English and Mandarin for liaison with associates and Mandarin-speaking clients.
• CCNA/CCNP or other networking certificates are an added advantage.

Responsibilities

• Provide technical support for enterprise products and networking solutions.
• Handle clients’ inquiries and technical issues.
• Collaborate with the team to identify, troubleshoot and resolve technical problems.
• Responsible for new product testing.
• Promote solutions and deliver formal technical proposals/presentations to clients.
• Complete other tasks assigned by leaders and management.

Skills

Networking

Business Networking

CCNA/CCNP

English

Mandarin

Job description

Job Responsibilities:

• Technical support including full range of enterprise products, network technical solution, highlights proposal and etc.

• To handle clients’ inquiries and technical related issues.

• Collaborate with the team and others to identify, troubleshoot and find resolutions for technical problems.

• Responsible for new product test

• Promote solutions and deliver formal technical proposals / presentations to clients.

• Complete other tasks assigned by leaders and management.

Job Requirements:

• Experienced in networking product like Switch, Wireless Access Point, Router and other networking related product.

• Good knowledge in the fields of Business Network system such as Gateway, Switch, AP and IP CCTV.

• At least 2 years work experiences on Business Network domain or technical domain.

• Fluent in English and Mandarin to liaise with associates. We are seeking candidates proficient in Mandarin to effectively communicate with Mandarin-speaking clients.

• Experienced in handling and troubleshoot technical issues.

• Possess CCNA/CCNP and other networking certificate would be an added advantage.

Job Renummeration:

• Quarterly Commission applicable upon confirmation

• Annual Bonus awarded based on performance