Music School Sales & Ops Executive – Growth Path & Bonuses

Cristofori Music Pte Ltd; Singapore; On-site; SGD 22,000 - 36,000; Full time

Benefits offered by this job

On-the-job training

Internal mobility

Free music courses

Medical insurance

Sign-on bonus

Monthly bonus

Wide network of work locations in SG

Job summary

Cristofori Music Pte Ltd invites you to join our music school and retail environment in Singapore. This entry-level role offers a clear career progression pathway toward Sales & Operations Manager, with potential direct appointment for strong performers.

You will warmly welcome students and parents, convert inquiries into trial lessons and enrollments, process enrolments and billing, promote service packages and tickets, and maintain records.

Qualifications

• GCE "O" Level or above
• No experience required; training provided

Responsibilities

• Warmly welcome prospective students and parents, identify their musical goals and actively convert inquiries into free trial lessons and long-term enrolments
• Coordinate and process new student enrolments, new music course and package activation, recurring lessons retentions, monitoring student learning journey record and observe teachers' classroom teaching effectiveness
• Spearhead the promotion and sales of company service packages and concert/recital tickets
• Act as the primary touchpoint for student/parent feedback, ensuring a customer experience that minimizes student withdrawal
• Assist with invoice/billing administration, resolve customer enquiries/feedback and arrange make up lessons, if required
• Follow SOP and work instructions
• Maintain real-time records of all tasks, customer orders, follow-up actions and outstanding matters in shared cloud spreadsheets (Google Sheets)

Job description

Cristofori Music Pte Ltd invites you to join our music school and retail environment in Singapore. This entry-level role offers a clear career progression pathway toward Sales & Operations Manager, with potential direct appointment for strong performers.

You will warmly welcome students and parents, convert inquiries into trial lessons and enrollments, process enrolments and billing, promote service packages and tickets, and maintain records.