Multi-Site Education Operations Lead

The Supreme HR Advisory Pte. Ltd.; Singapore; On-site; SGD 82,000 - 108,000; Full time

Job summary

The Supreme HR Advisory Pte. Ltd. seeks a Cluster Enrichment Centre Manager to oversee the operational and business performance of multiple learning centres in Singapore.

This hands-on leadership role requires a strong background in education, tuition, and enrichment. You will work with Centre Managers to drive enrolment, customer experience, and profitability across a multi-site network. Regular HQ time, travel islandwide, and a competitive salary reflect the scope and responsibilities of

Qualifications

• Degree from a recognised university.
• Minimum 5 years of relevant experience in tuition, enrichment or education.
• At least 3 years in a senior management role overseeing multiple locations.
• Experience managing Centre Managers or similar middle-management teams.
• Proven multi-site operations experience and cost management.

Responsibilities

• Provide direction to Centre Managers across multiple locations, ensuring each centre achieves its business and performance objectives.
• Monitor centre performance, including sales, enrolment, customer retention, operational efficiency and service standards, and implement improvement plans where required.
• Conduct regular site visits to assess operations, identify ground-level challenges and provide support to Centre Managers.
• Ensure consistency in customer experience, service quality, operational procedures and SOP implementation across all locations.
• Review and improve operational processes to enhance efficiency, productivity and overall centre performance.
• Manage the performance and development of Centre Managers and the operations team.
• Oversee manpower planning, staff deployment and operating expenses to ensure resources are utilised effectively.
• Work closely with senior management and internal departments on operational initiatives, process improvements and system implementation.
• Support business expansion initiatives, including new location openings, relocations and other operational projects.

Skills

Leadership

Operations management

Multi-site oversight

Sales & enrolment

Customer experience

Education

Bachelor

Job description

The Supreme HR Advisory Pte. Ltd. seeks a Cluster Enrichment Centre Manager to oversee the operational and business performance of multiple learning centres in Singapore.

This hands-on leadership role requires a strong background in education, tuition, and enrichment. You will work with Centre Managers to drive enrolment, customer experience, and profitability across a multi-site network. Regular HQ time, travel islandwide, and a competitive salary reflect the scope and responsibilities of