Education Cluster Operations Lead

The Supreme HR Advisory Pte. Ltd.; Singapore; On-site; SGD 78,000 - 100,000; Full time

Job summary

The Supreme HR Advisory Pte. Ltd. in Singapore seeks a Cluster Enrichment Centre Manager to oversee multiple learning centres and drive business performance. This hands-on leadership role focuses on standards, customer experience and a high-performing management team.

You will work with Centre Managers to enhance sales, enrolment, operations and customer experience across sites, with travel islandwide and HQ meetings. Salary is SGD 7k–9k monthly.

Qualifications

• University degree in a relevant field.
• Minimum 5 years in tuition, enrichment or education industry.
• At least 3 years in a senior management role overseeing multiple locations.
• Experience managing Centre Managers or similar teams.
• Proven ability to manage multi-site operations and costs.

Responsibilities

• Provide direction to Centre Managers across multiple locations.
• Monitor performance: sales, enrolment, customer retention and service standards.
• Conduct regular site visits to assess operations and support centres.
• Ensure consistent customer experience and SOP adherence across outlets.
• Improve operational processes to boost efficiency and performance.
• Oversee manpower planning, deployment and operating expenses.
• Collaborate with senior management on initiatives and system implementations.
• Support expansion initiatives including new location openings.

Skills

Centre management

Multi-site operations

Leadership

Operational cost management

Education sector experience

Education

University degree

Job description

The Supreme HR Advisory Pte. Ltd. in Singapore seeks a Cluster Enrichment Centre Manager to oversee multiple learning centres and drive business performance. This hands-on leadership role focuses on standards, customer experience and a high-performing management team.

You will work with Centre Managers to enhance sales, enrolment, operations and customer experience across sites, with travel islandwide and HQ meetings. Salary is SGD 7k–9k monthly.