MSBH Quality Management System (QMS) Senior Manager

Micron Technology; Singapore; Presencial; SGD 180.000 - 240.000; Jornada completa

Descripción de la vacante

Micron Technology Singapore seeks a senior Quality Management System (QMS) leader to define and drive the site’s QMS strategy, aligning with global standards and customer requirements. You will oversee audits, CAPA, and risk management while leading cross-functional improvements to ensure regulatory compliance and operational excellence.

The role requires 12+ years in quality and leadership, strong ISO/IATF knowledge, and excellent stakeholder communication across senior leadership and external

Formación

• Bachelor’s or Master’s degree in Engineering, Science, Quality, Manufacturing, or related field.
• 12+ years in Quality, QMS, Engineering or Manufacturing with leadership.
• Strong knowledge of ISO 9001, IATF 16949, audit processes, CAPA, risk management.
• Proven experience leading major audits, QMS governance, and cross-functional programs.
• Strong strategic thinking, analytical, problem-solving, and decision-making skills.
• Proven people leadership, coaching, stakeholder management, and influencing capabilities.
• Excellent communication and ability to engage senior leadership, customers, and global teams.
• AI proficiency is required.

Responsabilidades

• Define and lead site QMS strategy, priorities, and improvement roadmap.
• Ensure alignment with corporate, global, regulatory, and customer requirements.
• Oversee QMS processes including document control, change management, training, risk management, and governance.
• Drive standardization and effective deployment of QMS across functions.
• Advise site leadership on QMS performance, compliance risks, and improvement priorities.
• Lead strategy and readiness for internal, external, certification, and customer audits.
• Oversee audit planning, auditor capability, evidence quality, responses, and closure of findings.
• Represent the organization during significant audits and management discussions.
• Drive systemic improvement based on audit trends and lessons learned.
• Promote a zero non-conformance mindset and sustained audit readiness.
• Govern non-conformance, root cause analysis, corrective action, and effectiveness verification.
• Ensure significant and recurring issues are escalated, investigated, and resolved.
• Drive CAPA actions across processes.

Conocimientos

Leadership

Strategic thinking

Analytical thinking

Problem solving

Decision making

Communication

Stakeholder management

Influencing

AI proficiency

Educación

Bachelor’s degree

Master’s degree

Descripción del empleo

1. QMS Strategy, Governance & Compliance

• Define and lead the site QMS strategy, priorities, and improvement roadmap.
• Ensure alignment with corporate, global, regulatory, and customer requirements.
• Oversee QMS processes, including document control, change management, training, risk management, and process governance.
• Drive standardization and effective deployment of QMS requirements across functions.
• Advise site leadership on QMS performance, compliance risks, and improvement priorities.

2. Audit Leadership

• Lead the strategy and readiness for internal, external, certification, corporate, and customer audits.
• Oversee audit planning, auditor capability, evidence quality, audit responses, and closure of findings.
• Represent the organization during significant audits and management discussions.
• Drive systemic improvement based on audit trends and lessons learned.
• Promote a zero non-conformance mindset and sustained audit readiness.

3. Non-Conformance & CAPA Management

• Provide governance for non-conformance, root cause analysis, corrective action, and effectiveness verification.
• Ensure significant and recurring issues are properly escalated, investigated, and resolved.
• Drive systemic corrective actions to prevent recurrence across processes and functions.

4. Performance Monitoring & Management Review

• Define and monitor QMS KPIs, including audit performance, CAPA effectiveness, process compliance, and system health.
• Lead management reviews and business process reviews using the PDCA approach.
• Provide data-driven insights, dashboards, and recommendations to senior leadership.
• Ensure actions and decisions from management reviews are effectively followed through.
• Lead quality-system improvement initiatives and cross-functional transformation projects.
• Drive digitalization, automation, analytics, and AI solutions to improve QMS efficiency and visibility.
• Simplify and standardize processes while maintaining effective controls and compliance.
• Promote a culture of continuous improvement and operational excellence.
• Lead QMS risk identification, assessment, mitigation, monitoring, and escalation.
• Ensure alignment with enterprise risk-management and business continuity frameworks.
• Oversee quality risks related to changes, suppliers, new products, technologies, and operations.
• Communicate significant risks and mitigation status to leadership.

7. Stakeholder & Cross-Functional Alignment

• Partner with manufacturing, engineering, operations, quality, and support functions.
• Align site practices with global QMS standards and strategic priorities.
• Engage customers, auditors, certification bodies, suppliers, and other external stakeholders when required.
• Influence leadership and stakeholders on quality strategies, priorities, and risk-based decisions.

8. People Leadership & Capability Development

• Lead, coach, and develop QMS managers, engineers, specialists, auditors, and process owners.
• Build QMS capability, succession plans, and a sustainable talent pipeline.
• Ensure QMS training and competency requirements are defined and fulfilled.
• Promote accountability, collaboration, inclusion, and quality ownership across the organization.

Qualifications & Requirements

• Bachelor’s or Master’s degree in Engineering, Science, Quality, Manufacturing, or a related field.
• Typically 12 or more years of experience in Quality, QMS, Engineering, or Manufacturing, including leadership experience.
• Strong knowledge of ISO 9001, IATF 16949, audit processes, CAPA, risk management, and management review.
• Proven experience leading major audits, QMS governance, and cross-functional improvement programs.
• Strong strategic thinking, analytical, problem-solving, and decision-making skills.
• Proven people leadership, coaching, stakeholder management, and influencing capabilities.
• Excellent communication and ability to engage senior leadership, customers, and global teams.
• Artificial Intelligence (AI) proficiency is required.