QUALITY MANAGER

heng shun yuan pte. ltd.; Singapore; On-site; SGD 90,000 - 150,000; Full time

Job summary

Heng Shun Yuan Pte. Ltd. is seeking a Quality Manager to oversee QMS development, ensure ISO regulatory compliance, and drive continuous improvement across manufacturing processes.

The role emphasizes audit coordination, CAPA implementation, and cross-functional collaboration to deliver consistent product quality. Applicants should bring 5+ years in manufacturing quality control, strong leadership, and proficiency with QA tools and software.

Qualifications

• Minimum 5 years of experience in manufacturing quality control or assurance.
• Strong knowledge of ISO standards and QA methodologies.
• Experience with root cause analysis, FMEA, and CAPA.
• Excellent leadership, communication, and problem-solving skills.
• Proficient in MS Office and quality management software.

Responsibilities

• Oversee QMS development, implementation, and maintenance.
• Monitor quality objectives, KPIs, and improvement targets.
• Conduct internal quality audits and coordinate external audits.
• Oversee inspection and testing across manufacturing stages.
• Investigate quality issues and implement CAPA.
• Ensure compliance with regulations and documentation.
• Lead QA/QC team and promote continuous improvement.
• Collaborate with R&D and Production on new products.

Skills

Quality leadership

Communication

Problem solving

MS Office

CAPA & QA

Lean/Six Sigma knowledge

Tools

Quality management software

SPC tools

Job description

Job Summary

The Quality Manager is responsible for overseeing and ensuring that all manufacturing processes, products, and systems meet company and regulatory quality standards. The role involves developing, implementing, and maintaining quality management systems (QMS) to ensure continuous improvement, compliance, and customer satisfaction.

Key Responsibilities

1. Quality Management System (QMS)

• Develop, implement, and maintain the company’s QMS in compliance with ISO standards (e.g., ISO 9001, ISO 14001, etc.).
• Establish and monitor quality objectives, KPIs, and improvement targets.
• Conduct internal quality audits and coordinate external audits by clients or certification bodies.

2. Process & Product Quality Control

• Oversee inspection and testing activities across all manufacturing stages.
• Ensure all raw materials, in-process, and finished goods meet required specifications.
• Investigate and resolve product quality issues, non-conformances, and customer complaints.
• Implement corrective and preventive actions (CAPA).

3. Documentation & Compliance

• Maintain proper documentation of quality reports, audit findings, and certifications.
• Ensure compliance with local and international manufacturing and safety regulations.
• Prepare quality reports and analyses for management review.

4. Continuous Improvement

• Drive initiatives to enhance process efficiency, reduce waste, and improve product consistency.
• Support lean manufacturing, Six Sigma, or other improvement methodologies.
• Collaborate with R&D and Production teams on new product development and validation.

5. Team Leadership

• Lead, train, and mentor the QA/QC team.
• Promote a culture of quality awareness and continuous improvement throughout the organization.
• Coordinate cross-department communication to ensure alignment on quality goals.

Requirements

• Minimum 5 years of relevant experience in manufacturing quality control or assurance.
• Strong knowledge of ISO standards, QA methodologies, and SPC tools.
• Experience with root cause analysis, FMEA, and CAPA.
• Excellent leadership, communication, and problem-solving skills.
• Proficient in MS Office and quality management software.