Quality Manager

MCLEAN TECHNOLOGIES PTE. LTD.; Singapore; On-site; SGD 60,000 - 90,000; Full time

Job summary

MCLEAN TECHNOLOGIES PTE. LTD. is seeking a hands-on Quality Manager to lead the quality function, own the QMS, audits, and CAPA.

You will work on the floor with data, prepare management reports, and act as primary quality contact for customers and suppliers. You will lead a small team, maintain ISO 9001 compliance, conduct internal audits, drive root cause analysis, and collaborate with production and engineering to prevent issues and drive continuous improvement.

Qualifications

• Diploma/Degree in Engineering, Quality Management, or a related field.
• 3–5 years of relevant experience in quality assurance or quality engineering, preferably in manufacturing, semiconductor, or cleanroom environments.
• Working knowledge of ISO 9001 and quality tools (e.g., 8D, root cause analysis, SPC); internal auditor certification preferred.
• Comfortable handling data in Excel (or similar tools) and writing clear, concise reports.
• Hands-on and practical, with the ability to work on the floor as well as lead a small team.
• Good communication skills for dealing with customers, suppliers, and internal teams.

Responsibilities

• Lead and develop a small quality team, setting priorities and providing day‑to‑day guidance.
• Maintain and improve the quality management system (ISO 9001), including procedures, work instructions, and document control.
• Plan and conduct internal audits, and support customer and external audits through to closure of findings.
• Lead investigations of non-conformances and customer complaints, driving root cause analysis and corrective/preventive actions (CAPA).
• Collect, analyze, and trend quality data and present clear reports to management.
• Perform hands‑on inspections, verification, and process checks where needed.
• Act as the quality point of contact for customers, handling complaints, audit requests, and quality reviews as required.
• Evaluate and monitor suppliers, conduct supplier audits, and follow up on supplier corrective actions.
• Work with production and engineering to prevent recurring issues and drive continuous improvement.
• Provide quality and compliance training to technicians and operators.

Skills

Quality management

ISO 9001

Root cause analysis

CAPA

8D problem solving

Excel data analysis

Auditing

Team leadership

Communication

Education

Engineering/Quality Management degree

Tools

SPC

8D

Excel

Job description

Role Summary

The Quality Manager leads the quality function and a small team, owning the quality management system, audits, and corrective actions. This is a hands‑on role: you will work directly with data, prepare quality reports for management, and act as the main quality contact for customers and suppliers when required.

Key Responsibilities

• Lead and develop a small quality team, setting priorities and providing day‑to‑day guidance
• Maintain and improve the quality management system (ISO 9001), including procedures, work instructions, and document control
• Plan and conduct internal audits, and support customer and external audits through to closure of findings
• Lead investigations ofnon-conformances and customer complaints, driving root cause analysis and corrective/preventive actions (CAPA)
• Collect, analyze, and trend quality data (e.g., defect rates, yield, returns, audit results) and present clear reports to management
• Perform hands‑on inspections, verification, and process checks where needed
• Act as the quality point of contact for customers, handling complaints, audit requests, and quality reviews as required
• Evaluate and monitor suppliers, conduct supplier audits, and follow up on supplier corrective actions
• Work with production and engineering to prevent recurring issues and drive continuous improvement
• Provide quality and compliance training to technicians and operators

Requirements

• Diploma/Degree in Engineering, Quality Management, or a related field
• 3–5 years of relevant experience in quality assurance or quality engineering, preferably in manufacturing, semiconductor, or cleanroom environments
• Working knowledge of ISO 9001 and quality tools (e.g., 8D, root cause analysis, SPC); internal auditor certification preferred
• Comfortable handling data in Excel (or similar tools) and writing clear, concise reports
• Hands‑on and practical, with the ability to work on the floor as well as lead a small team
• Good communication skills for dealing with customers, suppliers, and internal teams