Quality Assurance Manager

Silicon Box Inc; Singapore; Vor Ort; SGD 120.000 - 180.000; Vollzeit

Zusammenfassung

Silicon Box Inc. is seeking a seasoned QA Manager to lead the Quality Assurance function, overseeing QMS, CQE, FA and REL. You will establish and continuously improve quality processes while building a strong quality culture across the organization.

Ideal candidates have semiconductor manufacturing experience with QMS, customer quality, failure analysis and reliability, and proven leadership to drive audits, RCA and corrective actions for high product quality.

Qualifikationen

• Bachelor's Degree in Engineering or related field required.
• Minimum 10 years QA experience in semiconductor manufacturing with at least 5 years in a leadership role.
• Auditor certification in ISO 9001:2015 and IATF 16949 is preferred; familiarity with ISO 14001.
• Strong analytical ability to structure processes and drive improvements.
• Hands-on experience with MSA, GR&R, FMEA, Control Plans, SPC and quality software tools.

Aufgaben

• Lead QA function including QMS, CQE, FA and REL to drive quality culture.
• Oversee QMS management, audits with regulators and customers, and compliance closure.
• Plan and conduct risk assessments and quality control reviews.
• Manage APQP, PPAP, FMEA & Control Plan programs.
• Lead FA lab activities and root cause analysis using SEM/EDX, X-ray, and other techniques.
• Develop reliability test plans per JEDEC standards; lead qualification for new packages.

Kenntnisse

Leadership

Quality culture

Auditing

Root cause analysis

Risk assessment

Communication

Training & coaching

Cross-functional collaboration

Ausbildung

Bachelor's degree in Engineering

Tools

JMP

Minitab

Tableau

SAP

Jobbeschreibung

The QA Manager is responsible for leading the Quality Assurance function, with oversight of Quality Management System (QMS), Customer Quality Engineering (CQE), Failure Analysis (FA), and Reliability (REL). The role will establish, implement, and continuously improve the company’s quality management systems and processes, while driving a strong quality culture across the organization.

Candidates with relevant experience in a semiconductor manufacturing environment, particularly in QMS, customer quality, failure analysis, and reliability, are preferred.

Key Responsibilities:

Quality leadership and Culture

• Build a strong quality culture based on ownership, discipline, and continuous improvement.
• Set quality priorities, objectives, and KPIs aligned with company business goals.
• Train, coach, develop and cultivate technical competencies to ensure capability of designated employees to maintain and comply with quality standards.

Quality Management System (QMS)

• Management Representative for Quality Management System.
• Lead external audits with regulators and customers and follow-up on closure of compliance issues.
• Integrate quality policies to structure quality management system
• Plan and conduct risk assessments & quality control reviews to ensure compliance with all statutory regulatory requirements internal compliance requirements.
• Management of APQP, PPAP, FMEA & Control Plan
• Establish test instrument calibration procedures and maintenance

Failure Analysis (FA) and Reliability (Rel)

• Lead and oversee the FA lab to investigate customer returns, yield issues, and in-process failures.
• Drive root cause analysis (RCA) using techniques; SEM/EDX, X-ray, Curve Trace and Cross-section.
• Collaborate with cross-functional teams to implement corrective actions.
• Improve FA methodologies and implement new failure analysis techniques to enhance efficiency.
• Develop and manage reliability test plans (HTOL, HAST, TC, uHAST, etc.) per JEDEC/industry standards.
• Lead qualification programs for new package types, materials, and process changes.
• Identify recurring failure mechanisms and institutionalize lessons learned.
• Ensure compliance with customer and industry reliability requirements.

Customer Quality Engineering (CQE)

• Act as the key customer interface for quality-related issues, customer complaints, RMAs, and audits.
• Lead 8D problem-solving and provide timely responses to customer concerns.
• Conduct risk assessments (FMEA, DOE) for customer-reported issues and process changes.
• Ensure proper documentation and reporting for quality metrics (yield, DPPM, escape rates, etc.).
• Support customer and third-party audits (IATF 16949, ISO 9001, VDA 6.3, etc.).
• Lead communication with customers in quality, customer Spec gap analysis, Spec Implementation, etc. points of view.

Requirements:

• Bachelor's Degree in any Engineering discipline.
• Minimum 10 years of QA experience in semiconductor manufacturing, with at least 5 years in a managerial or team lead role.
• Certified auditor in ISO 9001:2015 & IATF 16949 VDA 6.3 Process Audit is preferred, and well-versed with ISO 14001 management systems.
• Possesses analytical ability to structure processes and procedures in fast-pace manufacturing environment, as well as resourcefulness to propose solutions
• Hands-on experience with MSA, GR&R, FMEA, Control Plans, SPC, 8D, and quality software tools (e.g., JMP, Minitab, SAP, Tableau).
• Demonstrated leadership, problem-solving skills, and ability to drive quality culture across functions.
• Excellent communication skills with a commitment to delivering high levels of product quality and customer satisfaction.