Senior Program Manager (CGT)

Lonza; Singapore; On-site; Confidential; Full time

Job summary

Lonza Singapore is seeking a Senior Program Manager (CGT) to lead key customer programs and ensure delivery on scope, quality, timelines and cost. You will partner with customers, translate needs into plans, and coordinate cross‑functional teams to achieve business goals.

This is an office‑first role with the flexibility to work remotely for 20% of the time, supporting real‑time collaboration while maintaining strong on‑site presence and governance across programs.

Qualifications

• Degree in Life Sciences, Engineering or related field; PMP certification highly desired.
• Experience in FDA‑supervised biotech/pharma industry with proven project management capacity.
• Experience in a CDMO environment highly preferred.
• Knowledge of clinical research with experience moving products from clinical to commercial manufacturing.
• Excellent communication and negotiation skills.

Responsibilities

• Be the interface between the Customer and Lonza to ensure execution and delivery according to expectations.
• Understand the Customer’s needs and represent their interests by acting as their advocate on-site.
• Utilize PM Standard Work to manage projects and lead cross‑functional teams to deliver on scope with high quality.
• Ensure Customer satisfaction throughout the program lifecycle through collaborative relationship management.
• Develop and share PM best practices and ensure adherence to Global PM CoE standards, including data integrity in Planview.

Job description

Senior Program Manager (CGT) The actual location of this job is in Singapore.

This critical role partners closely with our customers to successfully deliver programs. As a Senior Program Manager, you will be responsible for building strong, trusted relationships and ensuring programs are executed in line with expected quality, timelines, and cost.

You will act as a strategic partner to our customers, working closely with them to understand their needs while driving alignment and leading internal teams to ensure effective program delivery.

office‑first role. Working together in person supports close, real‑time collaboration and team alignment, enabling us to deliver our best work. You will work primarily in the office, with the flexibility to work remotely for 20% of your time (one day per week).

What you will get:

• An agile career and dynamic working culture.
• An inclusive and ethical workplace.
• Compensation programs that recognize high performance.
• A variety of benefits dependent on role and location.

The full list of our global benefits can be found here: https://www.lonza.co m/careers/benefits.

What you will do:

• Be the interface between the Customer and Lonza to ensure execution and delivery according to Lonza and the Customer’s expectations.
• Understand the Customer’s needs and represent their interests by acting as their advocate on-site.
• Utilize all PM Standard Work processes to effectively manage projects and to be fully accountable for all operational aspects in leading and motivating cross functional project teams to deliver on all scope objectives with the highest level of quality.
• Ensure Customer satisfaction throughout the life cycle of the program through collaborative relationship management.
• Develop and share best practices in PM tools and methodologies at local level and ensure adherence to Global Program and Project Center of Excellence (PPM CoE) Standards, including maintenance of data integrity excellence in Planview.
• Uphold data integrity principle in accordance to Lonza policies and proactively evaluate, identify and improve data integrity process.

What we are looking for:

• Degree in a Life Sciences related field or equivalent experience with commercial acumen or experience in project planning; PMP Certification highly desired.
• Experience working in FDA supervised biotech/pharma industry with tried experience in a project management capacity.
• Relevant business and customer interaction experience in a CDMO highly preferred, but not crucial.
• Knowledge base of clinical research strongly preferred, with experience of moving pharmaceutical products from clinical into commercial manufacturing environments an advantage.
• Statistical techniques and failure analysis, validation concepts.
• Excellent communication and negotiation skills to be applied at high level.
• Excellent soft skills to build proven relationship within the global network, e.g. with customers, key accounts, and program management.

About Lonza

At Lonza, our people are our greatest strength. With 30+ sites across five continents, our globally connected teams work together every day to manufacture the medicines of tomorrow. Our core values of Collaboration, Accountability, Excellence, Passion and Integrity reflect who we are and how we work together. Everyone’s ideas, big or small, have the potential to improve millions of lives, and that’s the kind of work we want you to be part of.

Innovation thrives when people from all backgrounds bring their unique perspectives to the table. At Lonza, we value diversity and are committed to creating an inclusive environment for all employees. If you’re ready to help turn our customers’ breakthrough ideas into viable therapies, we look forward to welcoming you on board.