Moderation Ops Intern: Projects & SOPs

TikTok; Singapore; On-site; SGD 20,000 - 29,000; Part time

Job summary

TikTok Shop is seeking a Moderation Operations Associate, Project Intern for a 2025 start. The role supports Moderation Program Managers in day-to-day operations, maintains SOPs, and liaises with vendors. Commitment: full-time/part-time internship (min 3 days/week) from July to Oct 2025.

Ideal candidates have strong communication, Excel proficiency, and attention to detail, with the ability to manage process improvements and project documentation in a fast-paced global team.

Qualifications

• Strong written and verbal communication skills.
• Proficient in Microsoft Excel and basic productivity tools.
• Highly meticulous with strong organizational skills.

Responsibilities

• Learn and effectively use internal tools and SOPs to perform daily tasks.
• Stay updated on policy and process changes and apply them to workflows.
• Support SOP maintenance and optimization to improve efficiency and accuracy.
• Assist with ad-hoc or cross-functional projects and document deliverables.

Skills

Communication

Excel

Detail oriented

Tools

Microsoft Office

Job description

TikTok Shop is seeking a Moderation Operations Associate, Project Intern for a 2025 start. The role supports Moderation Program Managers in day-to-day operations, maintains SOPs, and liaises with vendors. Commitment: full-time/part-time internship (min 3 days/week) from July to Oct 2025.

Ideal candidates have strong communication, Excel proficiency, and attention to detail, with the ability to manage process improvements and project documentation in a fast-paced global team.