Governance Operation Project Intern, TikTok Shop (Listing Governance) - 2026 Start

TikTok; Singapore; Vor Ort; SGD 16.000 - 22.000; Teilzeit

Zusammenfassung

TikTok is seeking a Governance Operation Project Intern for its Shop (Listing Governance) team. You will support daily risk monitoring, case reviews, and operational improvements across Southeast Asia, leveraging AI tools to boost efficiency and accuracy.

You will participate in handling high-visibility cases, assist in preparing leadership-ready reports, and contribute to SOP improvements while gaining hands-on governance and policy experience in a fast-paced tech environment.

Qualifikationen

• Bachelor’s degree or higher required.
• Detail-oriented with a curious mindset and critical thinking.
• Ability to work independently and follow through on investigative tasks.
• Strong analytical skills with proficiency in Excel and/or SQL.

Aufgaben

• Monitor and investigate seller and product risk cases across SEA markets, using AI tools to improve efficiency.
• Handle urgent/high-visibility cases (government recalls, PR issues) and coordinate timely follow-ups.
• Support day-to-day operations including case reviews, configuration updates, and process troubleshooting.
• Prepare reports, trackers, and summaries on case status and trends for leadership updates.
• Contribute to development of agentic tools by validating cases and iterating on logic for better accuracy.

Kenntnisse

Bachelor's degree

Detail-oriented

Analytical skills

Excel/SQL

Independent worker

Ausbildung

Bachelor’s degree or higher

Tools

Excel

SQL

Jobbeschreibung

Governance Operation Project Intern, TikTok Shop (Listing Governance) - 2026 Start

Employment Type

Intern

Job Code

A66642A

Responsibilities

• Support daily monitoring and investigation of seller and product risk cases across Southeast Asia (SEA) markets, including escalations, case reviews, and identification of similar or high-risk sellers and listings, with AI tools used where helpful to improve efficiency.
• Assist in handling urgent and high-visibility cases, such as government recalls, PR issues, and other high-risk situations, and help coordinate timely follow-up actions.
• Support day-to-day operational work, including escalated case reviews, configuration updates, and process troubleshooting.
• Prepare reports, trackers, and summaries on case status, risk trends, and market comparisons to support team reviews and leadership updates; help document and improve internal workflows and SOPs, using AI tools to reduce manual effort and improve efficiency.
• Support the development and improvement of agentic tools and workflows by validating cases, refining logic, and carrying out iterations to improve accuracy and performance.

Qualifications

Minimum Qualification(s):

• Currently pursuing or recently completed a Bachelor’s degree.
• Detail-oriented with a strong sense of curiosity and critical thinking.
• Ability to work independently and follow through on investigative tasks.
• Strong analytical skills with proficiency in Excel and/or SQL.

Preferred Qualification(s):

• Experience in e-commerce or technology-related roles or prior exposure as an online seller or listing on platforms.
• Interest in platform governance, risk, or operational policy.
• Keen interest in AI is a plus.
• Ability to thrive in a fast-paced, ambiguous environment.

If you have any questions, please reach out to us at apac [e-mail]

Job Information

About TikTok

TikTok is the leading destination for short-form mobile video. At TikTok, our mission is to inspire creativity and bring joy. TikTok's global headquarters are in Los Angeles and Singapore, and we also have offices in New York City, London, Dublin, Paris, Berlin, Dubai, Jakarta, Seoul, and Tokyo.

Why Join Us

Inspiring creativity is at the core of TikTok's mission. Our innovative product is built to help people authentically express themselves, discover and connect – and our global, diverse teams make that possible. Together, we create value for our communities, inspire creativity and bring joy - a mission we work towards every day.

We strive to do great things with great people. We lead with curiosity, humility, and a desire to make impact in a rapidly growing tech company. Every challenge is an opportunity to learn and innovate as one team. We're resilient and embrace challenges as they come. By constantly iterating and fostering an "Always Day 1" mindset, we achieve meaningful breakthroughs for ourselves, our company, and our users. When we create and grow together, the possibilities are limitless. Join us.

Diversity & Inclusion

TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.

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