Mobile Help Desk Associate – Customer Care & Basic Tech

SINOPPEL DEVICE PTE LTD; Singapore; On-site; SGD 20,000 - 27,000; Part time

Job summary

SINOPPEL DEVICE PTE LTD in Singapore is hiring for a customer service role handling mobile device inquiries in a fast-paced shop environment. You will greet customers, perform basic troubleshooting, and ensure data accuracy in customer records.

This 2-month contract requires a friendly communicator who can work 5.5 days including weekends and start on short notice. Training is provided, and you will collaborate closely with technicians to hand over devices and information.

Qualifications

• Demonstrated ability to engage customers politely.
• Willing to work 5.5 days including weekends.
• Available to start on short notice.

Responsibilities

• Welcome customers enquiring about mobile issues.
• Provide basic technical troubleshooting for mobile devices.
• Attend to service customer enquiries promptly and politely.
• Ensure data entry of customer and device details with accuracy.
• Cooperate closely with technicians for handover of devices and customer information.

Skills

Customer interaction

Job description

SINOPPEL DEVICE PTE LTD in Singapore is hiring for a customer service role handling mobile device inquiries in a fast-paced shop environment. You will greet customers, perform basic troubleshooting, and ensure data accuracy in customer records.

This 2-month contract requires a friendly communicator who can work 5.5 days including weekends and start on short notice. Training is provided, and you will collaborate closely with technicians to hand over devices and information.