Mission-Critical Data Centre Technician

Hamilton Barnes; Singapore; On-site; SGD 40,000 - 66,000; Full time

Job summary

Hamilton Barnes is seeking a Data Centre Technician to join a large-scale, mission-critical operation in Singapore. You will support day-to-day monitoring, incident response, and coordination across critical power, cooling, and environmental systems.

You will work with onsite engineers, facilities teams, vendors, and Smart Hands technicians to resolve incidents, maintain logs, and ensure operational continuity in a 24/7 rotating shift environment.

Qualifications

• Hands-on experience with infrastructure monitoring tools (BMS/DCIM/EPMS).
• Strong understanding of data centre power distribution and cooling systems.
• Experience handling infrastructure alarms and escalation procedures.
• Familiarity with incident management platforms (JIRA/ServiceNow).
• Ability to coordinate with engineers, vendors, and service providers.

Responsibilities

• Oversee day-to-day monitoring of data centre infrastructure via BMS, DCIM, EPMS, and other platforms.
• Identify, troubleshoot, and escalate alarms related to power, cooling, environment, fire protection, and life safety systems.
• Perform initial assessments of incidents, evaluating severity and escalation procedures.
• Coordinate incident resolution with onsite engineers, facilities teams, vendors, and Smart Hands technicians.
• Monitor UPS, generators, ATS, PDUs, HVAC, CRAH/CRAC, and chilled water systems.
• Manage incidents from detection to resolution with accurate ticket updates and communication.
• Maintain incident records, alerts, and maintenance logs using JIRA and other tickets.
• Prepare shift handovers and operational reports to ensure cross-team continuity.
• Assist with planned maintenance per SOPs, MOPs, and EOPs.
• Work in a 24/7 rotating shift environment for high-availability operations.

Skills

BMS

DCIM

EPMS

Power distribution

Cooling systems

Environmental monitoring

UPS

Generators

ATS

PDUs

HVAC

CRAH/CRAC

JIRA

ServiceNow

Incident management

Shift work

Tools

JIRA

ServiceNow

Job description

Hamilton Barnes is seeking a Data Centre Technician to join a large-scale, mission-critical operation in Singapore. You will support day-to-day monitoring, incident response, and coordination across critical power, cooling, and environmental systems.

You will work with onsite engineers, facilities teams, vendors, and Smart Hands technicians to resolve incidents, maintain logs, and ensure operational continuity in a 24/7 rotating shift environment.