Data Center Engineer (24/7 Shift, North East)

HCL Technologies Limited; Singapore; On-site; SGD 42,000 - 72,000; Full time

Job summary

HCL Technologies Limited is seeking a Data Center Operations Engineer to support day-to-day data center activities across Singapore. You will coordinate operations, manage incidents, install and decommission hardware, and ensure secure, efficient environments.

This role requires 24x7 shift flexibility and travel between data center locations as needed. Ideal candidates have 2–3 years in data center operations, hands-on experience, and strong communication skills to collaborate with project

Qualifications

• 2–3 years in Data Center Operations or Infrastructure Support.
• Hands-on data center experience.
• Understanding of 24x7 data center processes.
• Experience with server racking & stacking.
• Knowledge of structured cabling & cable management.
• Basic server/hardware troubleshooting.
• Familiarity with data center facilities and environmental controls.
• Good communication skills and ability to work independently.

Responsibilities

• Coordinate daily data center operations across multiple sites in Singapore.
• Support visitors, subscribers, and vendors while following security procedures.
• Collaborate with internal teams to support operational activities.
• Manage incidents and coordinate escalations when needed.
• Provide hands-and-feet support across data center sites including hardware installations.

Skills

Data Center Ops

Infrastructure Support

Incident Management

Server Racking

Cable Management

Shift Flexibility

Verbal & Written Communication

Job description

We are seeking a dedicated Data Center Operations Engineer to support day-to-day data center operations across multiple customer sites in Singapore. The successful candidate will be responsible for providing hands-and-feet support, coordinating operational activities, managing incidents, performing hardware installations and decommissioning, and ensuring that data center environments remain secure, safe, and operationally efficient. This role requires flexibility to work in a 24x7 shift-based environment and travel between data center locations as required.

Key responsibilities

• Coordinate daily data center operations, including supporting users, visitors, subscribers, and vendors.
• Facilitate and oversee visitor activities within the data center while ensuring adherence to security and access procedures.
• Collaborate with internal teams and project stakeholders to support operational and project-related activities.
• Manage and resolve operational and production-related issues in a timely manner.
• Handle incident management during assigned shifts and coordinate escalations where necessary.
• Provide hands-and-feet support across multiple customer data center sites in Singapore.
• Perform equipment installation, decommissioning, troubleshooting, and maintenance activities.
• Install, rack, stack, and decommission servers, network devices, and other data center equipment.
• Execute structured cabling activities, including patching, labeling, and cable management.
• Conduct routine server health checks, data center walkthroughs, reporting, ticket management, and email queue monitoring.

About you

• Minimum 2–3 years of experience in a Data Center Operations or Infrastructure Support role.
• Hands‑on experience working in a data center environment.
• Strong understanding of 24x7 data center operational processes and procedures.
• Experience with server racking and stacking activities.
• Knowledge of structured cabling, patching, labeling, and cable management.
• Basic troubleshooting skills for server and hardware-related issues.
• Basic understanding of data center facilities, infrastructure, environmental controls, and industry standards.
• Ability to work independently and effectively in a fast-paced operational environment.
• Strong verbal and written communication skills.
• Flexible to work rotating shifts, including weekends, public holidays, and on‑call support when necessary.