Data Center Engineer (24/7 Shift, North East)

HCL SINGAPORE PTE. LTD.; Singapore; On-site; SGD 60,000 - 90,000; Full time

Job summary

HCL SINGAPORE PTE. LTD. is seeking a Data Center Operations Engineer to support day-to-day operations across multiple Singapore sites.

You will provide hands-on support, coordinate activities, manage incidents, and perform hardware installations and decommissioning in a 24x7 shift-based environment. You should have 2–3 years in a data center or infrastructure role, hands-on data center experience, and the ability to work independently in a fast-paced setting.

Qualifications

• 2–3 years in Data Center Operations or Infrastructure Support.
• Hands-on data center experience.
• Ability to work in a 24x7 shift-based environment.

Responsibilities

• Coordinate daily data center operations across sites.
• Oversee visitor activities and enforce security procedures.
• Collaborate with internal teams to support operational activities.
• Manage and resolve operational and production-related issues.
• Handle incident management during shifts and coordinate escalations.
• Install, rack, stack, and decommission servers and network devices.

Skills

Data Center Operations

Infrastructure Support

Incident Management

Server Troubleshooting

Cable Management

Job description

About the role

We are seeking a dedicated Data Center Operations Engineer to support day-to-day data center operations across multiple customer sites in Singapore. The successful candidate will be responsible for providing hands-and-feet support, coordinating operational activities, managing incidents, performing hardware installations and decommissioning, and ensuring that data center environments remain secure, safe, and operationally efficient. This role requires flexibility to work in a 24x7 shift-based environment and travel between data center locations as required.

Key responsibilities

• Coordinate daily data center operations, including supporting users, visitors, subscribers, and vendors.

• Facilitate and oversee visitor activities within the data center while ensuring adherence to security and access procedures.

• Collaborate with internal teams and project stakeholders to support operational and project-related activities.

• Manage and resolve operational and production-related issues in a timely manner.

• Handle incident management during assigned shifts and coordinate escalations where necessary.

• Provide hands-and-feet support across multiple customer data center sites in Singapore.

• Perform equipment installation, decommissioning, troubleshooting, and maintenance activities.

• Install, rack, stack, and decommission servers, network devices, and other data center equipment.

• Execute structured cabling activities, including patching, labeling, and cable management.

• Conduct routine server health checks, data center walkthroughs, reporting, ticket management, and email queue monitoring.

About you

• Minimum 2–3 years of experience in a Data Center Operations or Infrastructure Support role.

• Hands-on experience working in a data center environment.

• Strong understanding of 24x7 data center operational processes and procedures.

• Experience with server racking and stacking activities.

• Knowledge of structured cabling, patching, labeling, and cable management.

• Basic troubleshooting skills for server and hardware-related issues.

• Basic understanding of data center facilities, infrastructure, environmental controls, and industry standards.

• Ability to work independently and effectively in a fast-paced operational environment.

• Strong verbal and written communication skills.

• Flexible to work rotating shifts, including weekends, public holidays, and on-call support when necessary.