Microsoft 365 & Automation Analyst

Asiaone Online Pte. Ltd.; Singapore; On-site; SGD 60,000 - 90,000; Full time

Job summary

Asiaone Online Pte. Ltd. in Singapore is seeking a hands-on System Analyst who thrives at the intersection of cloud technology, security, and automation.

You will shape and maintain the Microsoft 365 ecosystem while driving improvements in automation and system integrations that enhance daily business operations.

Join a dynamic team and help keep systems running smoothly, with strong emphasis on user-focused support, security, and scalable workflows.

Qualifications

• Solid understanding of Microsoft 365 administration.
• Familiarity with Defender, Exchange Online, Entra and Intune.
• Experience in end-user support and troubleshooting.
• Basic knowledge of identity & access management and endpoint/device management.
• Cloud applications & authentication understanding.
• Bonus: scripting experience (PowerShell, Python, Bash)

Responsibilities

• Manage and optimise Microsoft 365 E5 (Defender, Exchange Online, Entra, Intune).
• Administer user identities, access controls, and endpoint policies.
• Strengthen security configurations and compliance practices.
• Troubleshoot issues across email, identity, endpoint, and access environments.
• Provide hands-on support for laptops, desktops, and enterprise applications.
• Manage device lifecycle via Microsoft Intune (enrolment, policies, compliance).
• Resolve hardware, software, and connectivity issues efficiently.
• Deliver a strong user-first IT support experience.
• Support and improve automation workflows and system integrations.
• Troubleshoot automation failures, API issues, and data inconsistencies.
• Work with stakeholders to reduce manual work.
• Assist in deploying, testing, and maintaining automation pipelines.
• Collaborate with internal teams and external vendors; maintain documentation; standby on-call.

Job description

Asiaone Online Pte. Ltd. in Singapore is seeking a hands-on System Analyst who thrives at the intersection of cloud technology, security, and automation.

You will shape and maintain the Microsoft 365 ecosystem while driving improvements in automation and system integrations that enhance daily business operations.

Join a dynamic team and help keep systems running smoothly, with strong emphasis on user-focused support, security, and scalable workflows.