Microsoft 365 Administrator / M365 Support Engineer

Rapsys Technologies Pte Ltd.; Singapore; On-site; SGD 60,000 - 100,000; Full time

Job summary

Rapsys Technologies Pte Ltd. in Singapore is seeking a Microsoft 365 Administrator / M365 Support Engineer to manage our enterprise cloud environment, ensure seamless collaboration, and provide expert-level technical support to end users.

Key responsibilities include administering Microsoft 365 services (Exchange Online, SharePoint Online, Teams), Windows Server administration, and end-user support, with a proactive focus on security and optimized IT workflows.

Qualifications

• Hands-on administration of Microsoft 365 services (Exchange Online, SharePoint Online, Teams).
• Windows Server patching, maintenance and updates.
• L1/L2 support for Microsoft 365 applications and user issues.
• Experience in enterprise IT infrastructure in FSI/Banking/Insurance environments.

Skills

Microsoft 365 Administration

Exchange Online

SharePoint Online

Microsoft Teams

Windows Server Administration

End-User Support

Domain Experience

Job description

We're Hiring: Microsoft 365 Administrator / M365 Support Engineer!

We are seeking a dedicated and highly skilled Microsoft 365 Administrator to join our IT infrastructure team in Singapore. In this role, you will be responsible for managing our enterprise cloud environment, ensuring seamless collaboration, and providing expert-level technical support. The ideal candidate has a deep technical understanding of the M365 suite and a proactive approach to optimizing enterprise workflows and security.

Location: Singapore, Singapore
Work Mode: Work from Office
Role: Microsoft 365 Administrator / M365 Support Engineer

Key Technical Skills (Must-Have)

1. Microsoft 365 Administration
   • Hands-on experience administering Microsoft 365 services.
   • Exchange Online administration and email troubleshooting.
   • SharePoint Online administration and support.
   • Microsoft Teams administration and troubleshooting.
2. Windows Server Administration
   • Windows Server patching, maintenance and updates.
   • Basic server monitoring and troubleshooting.
   • Enterprise infrastructure support.
3. End-User Support
   • L1/L2 technical support for Microsoft 365 applications.
   • Troubleshooting Outlook, email, Teams and SharePoint issues.
   • Supporting users through email and Microsoft Teams.
   • Handling incidents, service requests and user queries.
4. Domain Experience
   • Prefer candidates from FSI, Banking or Insurance environments.
   • Experience supporting enterprise IT infrastructure.