Membership Manager

IMA ASIA PTE. LTD.; Singapore; On-site; SGD 65,000 - 95,000; Full time

Job summary

IMA Asia in Singapore is seeking a Membership Manager to lead member engagement and renewal income by managing pricing, invoicing, and receivables. You will collaborate with senior management to plan business growth and support the delivery of forum sessions.

The role reports to the Singapore General Manager and sits with a small, motivated team handling sales, marketing, forum production, and office support. You will use MS Office, Salesforce, and Xero to manage data and processes.

Qualifications

• strong management experience
• good interpersonal skills
• based in Singapore to run membership programs

Responsibilities

• Develop and execute member engagement strategies to maintain high renewal rates and satisfaction
• Manage pricing plans, invoicing processes, and receivables to ensure consistent income stream delivery
• Collaborate with senior management to analyze business performance and contribute to growth planning
• Coordinate with team members to support the successful delivery of all forum sessions

Skills

Management

Tools

MS Office

Salesforce

Xero

Job description

Company Overview

IMA Asia is a leading provider of peer group forumsfor Asia CEOs and their senior executive teams (see www.imaasia.com). We are looking for a new team member withstrong management experience and good interpersonal skills to run all aspectsof our membership programs. The tasksrange from managing the membership database and invoicing to developing ourrelationship with Asia's top executives by email, phone, and face-to-face atour sessions. The role will suitsomeone who enjoys working with a small, motivated team on fascinating businesstopics with senior executives. The role reportsto the Singapore General Manager and sits alongside other team members handlingsales, marketing, forum production, and office support. We are based in Raffles Place and workclosely with IMA's teams in Shanghai and Hong Kong. We use MS Office, SalesForce, and Xero.

Job Summary

The Membership Manager leads member engagement and renewal income by managing pricing, invoicing, and receivables. Collaborates with senior management to plan business growth and supports delivery of forum sessions.

Responsibilities

• Develop and execute member engagement strategies to maintain high renewal rates and satisfaction
• Manage pricing plans, invoicing processes, and receivables to ensure consistent income stream delivery
• Collaborate with senior management to analyze business performance and contribute to growth planning
• Coordinate with team members to support the successful delivery of all forum sessions