Membership & Administration Lead

Keppel Club, The; Singapore; Hybrid; SGD 42,000 - 60,000; Full time

Job summary

Keppel Club, The is seeking a highly organised professional to join the team in membership services, corporate administration and meeting secretariat support. The role offers a hands-on environment with interaction across Management, members and departments, and exposure to AI-driven productivity tools.

You will manage membership processes, coordinate committees and maintain records, while developing programs and events.

Qualifications

• 3+ years in membership, administration, executive support, hospitality or similar role.
• Strong experience in meeting coordination and minute-taking.
• Excellent spoken and written English with strong organization and communication skills.
• Proficient with digital tools and AI applications.

Responsibilities

• Oversee membership administration: applications, renewals, transfers and terminations.
• Engage with members, handle enquiries, feedback, complaints professionally.
• Coordinate Management/Committee meetings, AGM/EGM, and governance papers.
• Maintain accurate membership records and documentation.
• Support membership programs, events and cross-functional projects.
• Coordinate with stakeholders to ensure smooth operations and timely follow-up.
• Lead and support a small team, promoting service excellence and improvement.
• Embrace AI and digital solutions to streamline administrative work.
• Undertake other projects and duties assigned by Management.

Skills

Meeting coordination

Minute-taking

Documentation

English proficiency

Education

GCE A Level / Diploma

Tools

Microsoft Office

AI tools

Job description

Keppel Club, The is seeking a highly organised professional to join the team in membership services, corporate administration and meeting secretariat support. The role offers a hands-on environment with interaction across Management, members and departments, and exposure to AI-driven productivity tools.

You will manage membership processes, coordinate committees and maintain records, while developing programs and events.