Member Experience Concierge

MORROW HEALTH PTE. LTD.; Singapore; On-site; SGD 28,000 - 39,000; Full time

Job summary

MORROW Health in Singapore is seeking a friendly, service-oriented Member Experience Assistant to welcome members and guests, assist with tours and events, and uphold MORROW's welcoming standards. You will help maintain a spotless, organized facility, replenish towels and beverages, support opening/closing, and collaborate with the team to ensure a seamless member journey.

The role requires strong communication, a positive attitude, reliability, and flexibility to work rotating shifts, weekends,

Qualifications

• Friendly, approachable, and service-oriented.
• Strong communication and interpersonal skills.
• Willingness to learn and proactive team player.
• Able to work rotating shifts, weekends and public holidays.

Responsibilities

• Be the friendly face of MORROW and help create memorable experiences for every member.
• Welcome and assist members, guests, and visitors throughout the facility.
• Support member tours, events, and day-to-day requests.
• Create a warm, professional, and welcoming environment that reflects the MORROW experience.
• Maintain cleanliness, organisation and presentation across all member-facing areas.
• Replenish towels, amenities, beverages and other supplies as needed.
• Conduct regular facility walkthroughs and promptly report any maintenance or safety concerns.
• Ensure all spaces fully operational, inviting, and ready for member use at all times.
• Assist with opening and closing procedures.
• Collaborate with teammates to ensure a seamless member journey.
• Take initiative and contribute wherever needed to support both the team and our members.

Skills

Customer service

Communication

Teamwork

Flexibility

Adaptability

Job description

MORROW Health in Singapore is seeking a friendly, service-oriented Member Experience Assistant to welcome members and guests, assist with tours and events, and uphold MORROW's welcoming standards. You will help maintain a spotless, organized facility, replenish towels and beverages, support opening/closing, and collaborate with the team to ensure a seamless member journey.

The role requires strong communication, a positive attitude, reliability, and flexibility to work rotating shifts, weekends,