Part Time Membership Experience Support

MORROW HEALTH PTE. LTD.; Singapore; On-site; SGD 28,000 - 39,000; Full time

Job summary

MORROW Health in Singapore is seeking a friendly, service-oriented Member Experience Assistant to welcome members and guests, assist with tours and events, and uphold MORROW's welcoming standards. You will help maintain a spotless, organized facility, replenish towels and beverages, support opening/closing, and collaborate with the team to ensure a seamless member journey.

The role requires strong communication, a positive attitude, reliability, and flexibility to work rotating shifts, weekends,

Qualifications

• Friendly, approachable, and service-oriented.
• Strong communication and interpersonal skills.
• Willingness to learn and proactive team player.
• Able to work rotating shifts, weekends and public holidays.

Responsibilities

• Be the friendly face of MORROW and help create memorable experiences for every member.
• Welcome and assist members, guests, and visitors throughout the facility.
• Support member tours, events, and day-to-day requests.
• Create a warm, professional, and welcoming environment that reflects the MORROW experience.
• Maintain cleanliness, organisation and presentation across all member-facing areas.
• Replenish towels, amenities, beverages and other supplies as needed.
• Conduct regular facility walkthroughs and promptly report any maintenance or safety concerns.
• Ensure all spaces fully operational, inviting, and ready for member use at all times.
• Assist with opening and closing procedures.
• Collaborate with teammates to ensure a seamless member journey.
• Take initiative and contribute wherever needed to support both the team and our members.

Skills

Customer service

Communication

Teamwork

Flexibility

Adaptability

Job description

MORROW HEALTH

MORROW Health is Singapore's largest integrated fitness and recovery destination, designed to help individuals build healthier, more resilient lives through intentional daily habits. Grounded in lifestyle medicine, MORROW Health brings together physical activity, nutrition, restorative sleep, stress management, avoidance of risky substances, and social connection through structured programmes and purpose-built environments that make sustainable lifestyle change achievable. Supported by evidence-informed practice and data from wearables and lifestyle inputs, MORROW Health helps members recognise patterns, build consistency, and stay accountable-turning insight into everyday action that supports long-term vitality, strength, and clarity, without medical diagnosis or treatment.

Location: Singapore

Reports To: Membership Experience Manager

Role Overview

Member Experience

• Be the friendly face of MORROW and help create memorable experiences for every member.
• Welcome and assist members, guests, and visitors throughout the facility.
• Support member tours, events, and day-to-day requests.
• Create a warm, professional, and welcoming environment that reflects the MORROW experience.

Facility Readiness

• Help ensure our spaces are always presented at the highest standard.
• Maintain cleanliness, organisation and presentation across all member-facing areas.
• Replenish towels, amenities, beverages and other supplies as needed.
• Conduct regular facility walkthroughs and promptly report any maintenance or safety concerns.
• Ensure all spaces fully operational, inviting, and ready for member use at all times.

Team and Operations Support

• Assist with opening and closing procedures.
• Support operational activities, event setups and special projects.
• Collaborate with teammates to ensure a seamless member journey.
• Take initiative and contribute wherever needed to support both the team and our members.

What We're Looking For

• Friendly, approachable, and service-oriented
• Strong communication and interpersonal skills
• Positive attitude with a willingness to learn
• Reliable, proactive, and team-oriented
• Comfortable working in a fast-paced environment
• Able to work rotating shifts, weekends, and public holidays when required

At MORROW, we believe wellness is in the details. From a warm welcome to a well-prepared space, every interaction shapes a member's experience. As part of our team, you'll help create an environment where people feel cared for, comfortable, and supported.