Part Time Membership Experience Support

MORROW; Singapore; On-site; SGD 22,000 - 29,000; Part time

Job summary

MORROW HEALTH in Singapore is seeking a friendly Member Experience helper to welcome guests, assist members, and support daily operations.

You will help maintain a clean, welcoming space, assist with tours and events, and collaborate with the team to ensure a seamless member journey. This role offers rotating shifts, including weekends and public holidays, in a fast-paced wellness environment.

Qualifications

• Friendly, approachable and service-oriented.
• Strong communication and interpersonal skills.
• Willingness to learn and adapt quickly.
• Reliable, proactive and team-oriented.
• Comfortable in a fast-paced environment.
• Able to work rotating shifts, weekends and public holidays.

Responsibilities

• Greet members and guests and provide friendly assistance.
• Support member tours, events, and day-to-day requests.
• Maintain clean, welcoming spaces across all member areas.
• Assist with opening/closing procedures and team tasks.
• Collaborate with teammates to ensure a seamless member journey.

Skills

Friendly demeanor

Service-oriented

Strong communication

Interpersonal skills

Positive attitude

Reliable and proactive

Team-oriented

Fast-paced adaptability

Willing to learn

Shift work flexibility

Job description

MORROW HEALTH

MORROW Health is Singapore’s largest integrated fitness and recovery destination, designed to help individuals build healthier, more resilient lives through intentional daily habits. Grounded in lifestyle medicine, MORROW Health brings together physical activity, nutrition, restorative sleep, stress management, avoidance of risky substances, and social connection through structured programmes and purpose-built environments that make sustainable lifestyle change achievable. Supported by evidence-informed practice and data from wearables and lifestyle inputs, MORROW Health helps members recognise patterns, build consistency, and stay accountable—turning insight into everyday action that supports long-term vitality, strength, and clarity, without medical diagnosis or treatment.

Location:

Singapore

Reports To:

Membership Experience Manager

Role Overview

Member Experience

Be the friendly face of MORROW and help create memorable experiences for every member.

• Welcome and assist members, guests, and visitors throughout the facility.
• Support member tours, events, and day-to-day requests.
• Create a warm, professional, and welcoming environment that reflects the MORROW experience.

Facility Readiness

Help ensure our spaces are always presented at the highest standard.

• Maintain cleanliness, organisation and presentation across all member-facing areas.
• Replenish towels, amenities, beverages and other supplies as needed.
• Conduct regular facility walkthroughs and promptly report any maintenance or safety concerns.
• Ensure all spaces fully operational, inviting, and ready for member use at all times.

Team and Operations Support

• Assist with opening and closing procedures.
• Support operational activities, event setups and special projects.
• Collaborate with teammates to ensure a seamless member journey.
• Take initiative and contribute wherever needed to support both the team and our members.

What We're Looking For

We're looking for someone who enjoys helping people, pays attention to the little details, and takes pride in creating great experiences.

No prior experience is required. If you have a positive attitude, are reliable, and eager to learn, we'd love to hear from you.

• Friendly, approachable, and service-oriented
• Strong communication and interpersonal skills
• Positive attitude with a willingness to learn
• Reliable, proactive, and team-oriented
• Comfortable working in a fast-paced environment
• Able to work rotating shifts, weekends, and public holidays when required

At MORROW, we believe wellness is in the details. From a warm welcome to a well-prepared space, every interaction shapes a member's experience. As part of our team, you'll help create an environment where people feel cared for, comfortable, and supported.